Frank, I'm not clear why you have a different product key for an upgrade? If you are just upgrading from Win 8.0 the existing product key should be ok as it is not a new operating system, just a free upgrade.
Windows 8.1 installation error 0x80004005
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Anonymous
I tried to update my Win8 Pro via the Win8 Store and it downloaded, proceeded to Applying Changes > Gathering info > Preparing to restart
and than : error 0x80004005; install cancelled.
No explanation why it did not do the restart. I tried it several times because initially I started everything while continuing work in a desktop application. Than I tried it with a restart w/o desktop. Same result.
So I am stuck with Win8 until there is a solution that does not require a clean install where I have to re-install all my software again. No way...
Windows for home | Previous Windows versions | Install and upgrade
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Anonymous
2014-07-14T19:54:03+00:00 -
Anonymous
2014-07-13T20:44:02+00:00 Has anyone found a solution to this problem? I'm still trying to figure out a way to get the Win 8.1 Upgrade installed but every attempt to do so has failed. There must be a way to get the Product Code in the UEFI BIOS updated to reflect the fact that a new operating system has been installed and it has a different product key. Anyone out there know how to do this?
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Anonymous
2014-06-12T21:46:05+00:00 I have discovered the cause of the problem by looking at the failed install logs and doing some internet research.
My HP Elite 7500 computer has the Windows 8 key in its UEFI BIOS.
When Windows 8.1 update is run from the App Store the 0x80004005 error is caused because the Windows 8 Pro key that HP have in the UEFI BIOS doesn't pass the key check test.
The Windows 8 key in the HP UEFI BIOS is obviously useful when reinstalling Windows 8 Pro from the recovery partition because it is automatically inserted in the installer so you don't have a sticker on the side of the case and don't have to type it in.
However, not only does the Windows 8 Installer automatically read this key, but so does the Windows 8.1 ISO updater -- it's automatically inserted and fails test.
So there is no way to update my HP Elite 7500 computer to Windows 8.1 or Windows 8.1 Update 1 because the key is in the UEFI BIOS and cannot be bypassed.
What's worse is that HP's webpages say they have no plans to support Windows 8.1 on this hardware; so my year old computer will no longer receive updates and support.
I believe that this is also my problem with my Sony VAIO. It uses UEFI and I upgraded to windows Pro with Media Center right after I got it. Now the 8.1 Update is trying to match the product key in the UEFI BIOS and it fails because I don't have the original operating system installed any longer. Sony refuses to recognize that this is a problem. Very frustrating!!!
Frank
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Anonymous
2014-05-13T19:20:42+00:00 Hello,
The first two items that are listed above executed but the third, regsvr32 Initpki.dll, is not on my Windows 8 system anywhere. I scanned the entire drive, including file variables and nothing. I ran the DISM /ScanHealth, /CheckHealth, and /RestoreHealth Windows 8 repair tool, it found no errors.
Rebooted with just the two and Windows 8.1 still will not upgrade.
Doug
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Anonymous
2014-05-06T04:36:56+00:00 Hi,
To fix this, launch a command prompt window with administrator privileges and run the following commands, one by one:
regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll
Reboot your computer and try to install Windows 8.1 once again.