Windows 8.1 installation error 0x80004005

Anonymous
2013-10-17T19:35:19+00:00

I tried to update my Win8 Pro via the Win8 Store and it downloaded, proceeded to Applying Changes > Gathering info > Preparing to restart

and than : error 0x80004005; install cancelled.

No explanation why it did not do the restart. I tried it several times because initially I started everything while continuing work in a desktop application. Than I tried it with a restart w/o desktop. Same result.

So I am stuck with Win8 until there is a solution that does not require a clean install where I have to re-install all my software again. No way...

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-19T06:17:42+00:00

    There are no fixed available yet for this error... I hope Microsoft is working on it....

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  2. Anonymous
    2013-10-19T02:08:47+00:00

    same here nothing I tried for more than 8 times works, no fix from previous OS do work. Im trying from full license w8 Pro to 8.1 I gave up. too much hassle, upset, discouraged.

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  3. Anonymous
    2013-10-18T23:58:41+00:00

    Same here have same issue. upgrade succesfully in laptop but failed everytime I tried when try upgrade Windows 8 Pro to Windows 8.1 Pro in my PC.

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  4. Anonymous
    2013-10-18T19:38:13+00:00

    I have the same problem...

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  5. Anonymous
    2013-10-18T19:29:19+00:00

    same here.  I have 4 PCs with Win8 Pro with WMC and 3 updated successfully without issues.  But one of them for some reason refuses to update.  Get the same error you all have described.  It seems to not be able to activate Win8.1 and not sure why.   I have a legit and activated Win8 OS and I have been able to do Win8 updates with no problems.  It get as far as installing, applying changes, and when it gets to restart - it fails with the error code described above.  Sat on phone with Microsoft Support for hours over 2 days with no resolution and in the end I just gave up.  I agree, there needs to be a solution where we should not have to wipe everything to refresh.  Microsoft needs to come up with a resolution on this.  Rather than a direct download from the Store App, MS should allow us to download the .ISO file to Desktop so we can run it from a different media.

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