Windows 8.1 installation error 0x80004005

Anonymous
2013-10-17T19:35:19+00:00

I tried to update my Win8 Pro via the Win8 Store and it downloaded, proceeded to Applying Changes > Gathering info > Preparing to restart

and than : error 0x80004005; install cancelled.

No explanation why it did not do the restart. I tried it several times because initially I started everything while continuing work in a desktop application. Than I tried it with a restart w/o desktop. Same result.

So I am stuck with Win8 until there is a solution that does not require a clean install where I have to re-install all my software again. No way...

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-25T16:32:07+00:00

    Hey Microsoft, please help us, we have paid for it. I believe that pirated copy users have less problem.

    i have same problem:

    2013-10-24 20:36:18, Error      [0x0808fe] MIG    Plugin {526D451C-721A-4b97-AD34-DCE5D8CD22C5}: [shmig] Failed to get homegroup members with hr=0x8007000D

    2013-10-24 20:37:31, Error                 MOUPG  CDlpTask::RestartTransform(2444): Result = 0xC1800107

    2013-10-24 20:37:59, Error      [0x064200] IBSLIB ReadBootCode: Invalid Sector Size!

    2013-10-24 20:37:59, Error      [0x06411c] IBSLIB UpdateBootCode: ReadBootCode failed!

    2013-10-24 20:37:59, Error                 SP     CUpdateBootSector::DoExecute: Failed to update the boot sector. Error code is [0x80004005]

    2013-10-24 20:37:59, Error                 SP     Operation failed: Update Boot Sector. Error: 0x80004005[gle=0x000000b7]

    2013-10-24 20:37:59, Error                 MOUPG  MoSetupPlatform: Finalize reported failure![gle=0x000000b7]

    2013-10-24 20:37:59, Error                 MOUPG  MoSetupPlatform: Using transform error code: [0x80004005][gle=0x000000b7]

    2013-10-24 20:37:59, Error                 MOUPG  CDlpTransformFinalize::TransformFile(1204): Result = 0x80004005[gle=0x000000b7]

    2013-10-24 20:38:20, Error                 MOUPG  CDlpTransformFinalize::Execute(450): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CDlpTask::ExecuteTransform(3154): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CDlpTask::ExecuteTransforms(3327): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CDlpTask::Execute(1550): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CSetupManager::ExecuteTask(1158): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CSetupManager::ExecuteTask(1123): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CSetupManager::ExecuteFinalizeTask(1108): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CSetupManager::Execute(407): Result = 0x80004005

    2013-10-24 20:38:21, Error                 MOUPG  CDlpTask::RestartTransform(2447): Result = 0x8007139F

    2013-10-24 20:38:21, Error                 MOUPG  CSetupManager::ExecuteFinalizeTask(1083): Result = 0x8007139F

    2013-10-24 20:38:21, Error                 MOUPG  SetupManager::ExecuteFinalizeTask failed: [0x8007139F]

    2013-10-24 20:38:24, Error                 MOUPG  CSetupHost::Execute(204): Result = 0x80004005

    And my HDD config:

    DISKPART> detail disk

    AMD 2+0 Stripe/RAID0 SCSI Disk Device

    Disk ID: {D36AB94C-AED4-4326-B2F8-6272BCA512E9}

    Type   : RAID

    Status : Online

    Path   : 0

    Target : 0

    LUN ID : 0

    Location Path : PCIROOT(0)#PCI(1100)#RAID(P00T00L00)

    Current Read-only State : No

    Read-only  : No

    Boot Disk  : Yes

    Pagefile Disk  : Yes

    Hibernation File Disk  : No

    Crashdump Disk  : Yes

    Clustered Disk  : No

      Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

      ----------  ---  -----------  -----  ----------  -------  ---------  --------

      Volume 1     C                NTFS   Partition   2440 GB  Healthy    Boot

      Volume 2     D                NTFS   Partition   1283 GB  Healthy

      Volume 3         Kurtarma     NTFS   Partition    300 MB  Healthy    Hidden

      Volume 4                      FAT32  Partition    260 MB  Healthy    System

    C:\Windows\system32>fsutil fsinfo sectorinfo c:

    LogicalBytesPerSector :                                 4096

    PhysicalBytesPerSectorForAtomicity :                    32768

    PhysicalBytesPerSectorForPerformance :                  32768

    FileSystemEffectivePhysicalBytesPerSectorForAtomicity : 4096

    Device Alignment :                                      Aligned (0x000)

    Partition alignment on device :                         Aligned (0x000)

    Performs Normal Seeks

    Trim Not Supported

    C:\Windows\system32>fsutil fsinfo ntfsinfo c:

    NTFS Volume Serial Number :       0x320aef0a0aeeca45

    NTFS Version   :                  3.1

    LFS Version    :                  2.0

    Number Sectors :                  0x000000002622efff

    Total Clusters :                  0x000000002622efff

    Free Clusters  :                  0x000000002487654d

    Total Reserved :                  0x0000000000006670

    Bytes Per Sector  :               4096

    Bytes Per Physical Sector :       4096

    Bytes Per Cluster :               4096

    Bytes Per FileRecord Segment    : 4096

    Clusters Per FileRecord Segment : 1

    Mft Valid Data Length :           0x000000003d100000

    Mft Start Lcn  :                  0x00000000000c0000

    Mft2 Start Lcn :                  0x0000000000000002

    Mft Zone Start :                  0x0000000000325d80

    Mft Zone End   :                  0x000000000032dbc0

    Resource Manager Identifier :     54C7AF28-2AD6-11E3-9B1E-977FB4CA72F6

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  2. Anonymous
    2013-10-25T14:57:57+00:00

    It would be helpful if Microsoft could confirm that this set-up problem is now recognised as a known error and let us know when they expect to issue a fix. At the moment we're completely in the dark. Presumably Microsoft specialists will know what happens at 68 - 71 percent in the Windows 8.1 setting up phase, which should help them narrow down the root cause of this fault? Thanks in anticipation.

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  3. Anonymous
    2013-10-24T16:00:30+00:00

    Exactly the same here. Update to 8.1 aborts with 0x80004005 even when using the ISO. Also noticed that I am unable to refresh my current 8.0 from the boot disk. Invested so much time to follow all the paths to solve this, but I am not yet willing to setup a clean 8.1 System. @ Microsoft, do you have any diagnostic tool that can be used the get the root cause of this ? Thanks

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  4. Anonymous
    2013-10-23T16:54:56+00:00

    Wonder if I "Refresh" my Windows 8 on this PC????  Was thinking that there might be some stuff I run that modifies Win 8 such as Stardock's Start8 BUT I have that on the other 2 systems as well...

    And will "refresh" work as it does not like any of the originals Keys I bought last October....

    So stop wasting time and continue with 2 x 8.1 and 1 x 8.0 till some miracle happens?

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  5. Anonymous
    2013-10-23T15:15:44+00:00

    Ok, the same here in Prague. I could upgrade my notebook successfully, but the update still fails with 80004005 on my desktop PC. I dual boot between XP and 8, BCD being on the XP disk. I tried all the suggestions here including moving BCD to the Win8 disk and disconnect all other disks, so that there was just one single bootable Win8 disk in my PC. I spent several hours poking around with no luck. Still getting the same error. I think there is still no general guideline how to avoid this error, right? No of the suggestions here seem to help me out.

    Alex

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