I get "The drivers for this device are not installed. (Code 28)
Please confirm the description of the device displaying Code 28.
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I have had this problem for quite some time now, but tried to fix it on and off.
I knew I had problems with USB devices. Not even a standard keyboard will install.
Here is what I have found out:
I have a standard keyboard which I have used on this computer before.
Now it ONLY works if I plug it into the port I installed it on originally.
ALL other USB ports fail.
I then started trying moving other devices around.
They all ONLY work in the ports they were installed on originally.
ALL report a "no driver found" message when trying to use another port.
I then decided to check with a webcam that I never installed on this computer.
It fails on ALL ports.
So it's not only one port or one device.
I now want to move a 3TB harddisk from another computer of mine.
I have a USB3.0 dock that I KNOW supports 3TB drives as it already run one, but on another pc.
On this one I get the same error as in the title, no matter what port I try.
I then decided to pull the drive from the USB dock and mount it internally.
It STILL gives the above error as shown here:
It's almost as if Windows have lost ALL drivers for ALL devices??!?
I have tried the following:
commandline as admin > SFC /SCANNOW
That reports that eveything is fine.
I ran CHKDSK on all drives
No errors.
I tried running the following antispyware:
superantispyware
Malwarebytes Anti-Malware
AdwCleaner
CCleaner
All gives a clean bill of health.
I read other people went into the device manager and deleted all the USB devices, so I tried that.
That made my mouse and keyboard die. Forced shutdown. Boot.
Then Windows showed me I needed USB drivers, but I could not get them as mouse and keyboard didn't work.
I had to boot on my Recovery Disc, and do a system restore.
I don't know if it's any help but I have this from an attempt to run a repair:
I am really getting deperate.
Oh, as a sidenote. Reinstalling/resetting Windows is NOT an option!
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I get "The drivers for this device are not installed. (Code 28)
Please confirm the description of the device displaying Code 28.
I get "The drivers for this device are not installed. (Code 28)"
Under Details > Install Error it shows "E0000203".
Ran chkdsk at boot with no errors.
Ran sfc /scannow and got "Windows Resource Protection did not find any integrity violations.".
Type Device Manager in the Search box above the Start button and press ENTER. Are there any yellow question marks in Device Manager? If yes what is the Device Error code.
To see Hidden Devices (Non Plug and Play Drivers) you need to select View, Show Hidden Devices. It is necessary to do this every time you open Device Manager if you need to see them.
Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.
Please run System File Checker and say if it cannot fix corrupted files: http://support.microsoft.com/kb/929833
I found 2 interesting log files. They are both in "%systemdrive%\Windows\inf"
"setupapi.app.log"
"setupapi.dev.log"
After finding those I decided to try the following:
- Plug in my camera, and uninstalled it from the device manager, so it was totally gone (it was shown as unknown).
- Deleted the log files.
- Selected "Scan for hardware changes".
- Saved the 2 log files to this zip file: http://snowmans.dk/tmp/auto.zip
- Deleted the 2 logs,
- Did a MANUAL install pointing to "C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY".
- Saved the 2 log files to this zip file: http://snowmans.dk/tmp/manual.zip
I hope they can be used to help me further in this matter.
With reference to previous post, then I have this:
Aside from the ususal files then I also added the 2 setupapi logs in case they can tell you something
I have uploaded updated files here:
http://snowmans.dk/tmp/Events.zip
Let's have another look.
Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.
Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
For help with OneDrive see paragraph 9.3: