Device driver was not successfully installed (no driver found) on Windows 7 x64

Anonymous
2014-07-23T15:44:09+00:00

I have had this problem for quite some time now, but tried to fix it on and off.

I knew I had problems with USB devices. Not even a standard keyboard will install.

Here is what I have found out:

I have a standard keyboard which I have used on this computer before.

Now it ONLY works if I plug it into the port I installed it on originally.

ALL other USB ports fail.

I then started trying moving other devices around.

They all ONLY work in the ports they were installed on originally.

ALL report a "no driver found" message when trying to use another port.

I then decided to check with a webcam that I never installed on this computer.

It fails on ALL ports.

So it's not only one port or one device.

I now want to move a 3TB harddisk from another computer of mine.

I have a USB3.0 dock that I KNOW supports 3TB drives as it already run one, but on another pc.

On this one I get the same error as in the title, no matter what port I try.

I then decided to pull the drive from the USB dock and mount it internally.

It STILL gives the above error as shown here:

It's almost as if Windows have lost ALL drivers for ALL devices??!?

I have tried the following:

commandline as admin > SFC /SCANNOW

That reports that eveything is fine.

I ran CHKDSK on all drives

No errors.

I tried running the following antispyware:

superantispyware

Malwarebytes Anti-Malware

AdwCleaner

CCleaner

All gives a clean bill of health.

I read other people went into the device manager and deleted all the USB devices, so I tried that.

That made my mouse and keyboard die. Forced shutdown. Boot.

Then Windows showed me I needed USB drivers, but I could not get them as mouse and keyboard didn't work.

I had to boot on my Recovery Disc, and do a system restore.

I don't know if it's any help but I have this from an attempt to run a repair:

I am really getting deperate.

Oh, as a sidenote. Reinstalling/resetting Windows is NOT an option!

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-08-26T20:25:27+00:00

    Well that's the problem. My isntallation don't find the drivers in "%SystemRoot%\inf", only in "C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY"

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  2. Anonymous
    2014-08-26T15:31:20+00:00

    I do not think the problematic USB device has anything to do with your Dell monitor. They are unrelated.

    When you physically download drivers from a third party site you should always use Browse my computer for driver software and not Search automatically for updated driver software.

    Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.

    Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

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  3. Anonymous
    2014-08-26T15:28:00+00:00

    The likely solution for your issue is in the link below which explains the DevicePath registry key.

    http://www.uwe-sieber.de/usbtrouble\_e.html#xp\_asks\_for\_drivers

    That references Windows XP but it is the same in Windows 7.

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  4. Anonymous
    2014-08-26T14:34:19+00:00

    I always use Safely Remove, as I have seen what can happen if I don't :)

    When I run the driver installer that comes from DELL's site then I get this:

    The thing is, when I look at the .inf file for the monitor drivers, then there is nothing for the USB device.

    DELL actually claims they are included in Windows itself, and I DID have it running until I removed the device.

    An interesting thing is, I chose to try and do a manual installation.

    At first I tried "Search automatically for updated driver software".

    It failed, saying that Windows couldn't find any drivers.

    I then used "Browse my computer for driver software"

    At first I tried pointing to the "Dell u2711\WinVista7" folder.

    It failed, saying that Windows couldn't find any drivers.

    I tried "Browse my computer for driver software" again,

    this time selecting to use "C:\Windows\System32\DriverStore\FileRepository".

    VIOLA!!! Driver was found and installed correctly.

    It's as if Windows are looking in the wrong places for drivers?!?!

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  5. Anonymous
    2014-08-26T13:41:58+00:00

    Update / install Dell U2711 Monitor driver

    http://www.dell.com/support/home/us/en/19/product-support/product/dell-u2711/drivers

    [Problem Devices]

    Device PNP Device ID Error Code       

    Generic Ultra HS-SD/MMC USB Device              USBSTOR\DISK&VEN_GENERIC&PROD_ULTRA_HS-SD/MMC&REV_1.91\000000264001&0          The drivers for this device are not installed.  

    I think this a USB flash drive. You said that if uninstalled through Device Manager that the device reappears when the computer is restarted. Have you left a flash driver in a USB port or a USB hub. Do you use Safely Remove before removing a USB device?

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