ISSUE RESOLVED Message from Microsoft: Hello Folks, We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version. Thank you for the information to help us investigate this issue further. Thank you again, Eli A. Folks, We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further. Please reply to this thread and provide the following details: Make/Model of Device (Ex: Nokia Lumia 925) Country device was purchased in Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) The Manufacture ID for Device (Nokia Devices Only!) Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed. Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question. Thank you, Eli A.

my phone has a similar problem and it is not updating since a few months.

Hey, still getting this issue: 0x80188308 Any word on a fix? Cheers Nokia 820 UK O2 RM-825_eu_euro1_234

Reference: https://twitter.com/WinPhoneSupport/status/517329312719314944 Nokia Lumia 920 Canada Rogers RM-820_nam_canada_200, ROG-CA, 379131 Lumia Black, joined to ****, OS 8.10.14176.243, FW 3051.40000.1347.1001 Error: "The update was downloaded, but couldn't be opened. (80188306)" Formerly had 80188308, but that was fixed with an update.

Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further.

Please reply to this thread and provide the following details:

Make/Model of Device (Ex: Nokia Lumia 925)
Country device was purchased in
Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
The Manufacture ID for Device (Nokia Devices Only!)

Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

0 comments

578 additional answers

Anonymous

2014-09-10T21:54:32+00:00

Not fixed
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Anonymous

2014-09-16T07:59:06+00:00

my phone has a similar problem and it is not updating since a few months.
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Anonymous

2014-09-16T08:05:49+00:00

Hey, still getting this issue:

0x80188308

Any word on a fix? Cheers

Nokia 820

UK

O2

RM-825_eu_euro1_234
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Anonymous

2014-10-01T15:14:10+00:00
Reference: https://twitter.com/WinPhoneSupport/status/517329312719314944
1. Nokia Lumia 920
2. Canada
3. Rogers
4. RM-820_nam_canada_200, ROG-CA, 379131
5. Lumia Black, joined to ****, OS 8.10.14176.243, FW 3051.40000.1347.1001
Error: "The update was downloaded, but couldn't be opened. (80188306)" Formerly had 80188308, but that was fixed with an update.
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