Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.


Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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578 additional answers

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  1. Anonymous
    2014-08-08T11:01:56+00:00

    Error 80188306 is still exist on my Lumia 630 , tried 20 times as of now. Please fix.

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  2. Anonymous
    2014-08-08T13:03:54+00:00
    1. Lumia 630

    2.Bangladesh

    1. RM 978_1018

    For my device, still showing 8108330f error while updating my device to latest developer preview. Hence this problem still remain not solved yet.

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  3. Anonymous
    2014-08-08T13:40:50+00:00

    ISSUE RESOLVED

    Message from Microsoft:

    Hello Folks,

    We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

    Thank you for the information to help us investigate this issue further.

    Thank you again,

    Eli A.


    Folks,

    We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

    Please reply to this thread and provide the following details:

    1. Make/Model of Device (Ex: Nokia Lumia 925)
    2. Country device was purchased in
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
    4. The Manufacture ID for Device (Nokia Devices Only!)

    Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

    Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

    Thank you,

    Eli A.

    Hallo,

    I m still getting 80188306 error on my Lumia 930

    1. Lumia 930
    2. Germany
    3. No Branding
    4. RM-1045_1012

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  4. Anonymous
    2014-08-08T14:14:23+00:00

    Hi,

    This doesn't seem to be working for me - I download the update, it prepares to install, reboots the phone and then gives the temporary error still?

    Cheers

    Rich

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