Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2017-11-27T08:49:53+00:00

    Microsoft Lumia 540https://www.amazon.de/gp/r.html?C=EY07A4VFUSX6&K=A19P5LSTYYVEVH&R=1X5537X6DZAQJ&T=C&U=http%3A%2F%2Fwww.amazon.de%2Fdp%2FB01GNOC75M%2Fref%3Dpe_386171_38075861_TE_item&A=KPPTUXHM47PN5GSBATFUBF85BN8A&H=4EZQ7I4CIOOXAQNTJAU3VPHNAL8A&ref_=pe_386171_38075861_TE_item

    Germany

    ...

    RM-1141_1022

    I see the problem with the FehlerCode 0x8018830f

    I am trying to download 10.0.14393.1884 update. The download is complete 100% but then failur by installation with error code 0x8018830f.

    Please help. thanks

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  2. Anonymous
    2017-11-19T14:09:46+00:00

    Same problem here when trying to update to 10.0.14393.1884 from 10.0.104393.1770

    Nokia Lumia 735

    Argentina

    Movistar

    RM-1039_1010

    Need a solution please, thanks

    Marcelo

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  3. Anonymous
    2017-11-16T06:13:05+00:00

    SIngapore

    Singtel

    RM-1049_1004

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  4. Anonymous
    2017-11-16T06:10:56+00:00

    same issue/error again while trying to install the latest update 10.0.14393.1884.

    nokia lumia 830

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