ISSUE RESOLVED Message from Microsoft: Hello Folks, We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version. Thank you for the information to help us investigate this issue further. Thank you again, Eli A. Folks, We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further. Please reply to this thread and provide the following details: Make/Model of Device (Ex: Nokia Lumia 925) Country device was purchased in Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) The Manufacture ID for Device (Nokia Devices Only!) Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed. Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question. Thank you, Eli A.

Nokia lumia 820 running Cyan preview for developers Manufacturer Name RM-825_apac_hong_kong 210 Error: 8018830f

Nokia Lumia 630 Germany Non-branded RM-976_1166 However error is (80188306) - The update was downloaded, but couldn't be opened

Nokia Lumia 920 Purchased in Canada Branded as Rogers Canada RM-820_nam_canada_200

Nokia Lumia 925 with Cyan Greece 3. Vodafone Greece RM-892_eu_greece_209 tried 3 times

Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further.

Please reply to this thread and provide the following details:

Make/Model of Device (Ex: Nokia Lumia 925)
Country device was purchased in
Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
The Manufacture ID for Device (Nokia Devices Only!)

Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

0 comments

578 additional answers

Anonymous

2014-08-04T17:19:34+00:00
- Nokia lumia 820 running Cyan preview for developers
- Manufacturer Name RM-825_apac_hong_kong 210
- Error: 8018830f
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Anonymous

2014-08-04T17:19:14+00:00

Nokia Lumia 630

Germany

Non-branded

RM-976_1166

However error is (80188306) - The update was downloaded, but couldn't be opened
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Anonymous

2014-08-04T17:14:47+00:00

Nokia Lumia 920

Purchased in Canada

Branded as Rogers Canada

RM-820_nam_canada_200
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Anonymous

2014-08-04T17:10:41+00:00
1. Nokia Lumia 925 with Cyan
2. Greece
3. Vodafone Greece
1. RM-892_eu_greece_209
tried 3 times
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