ISSUE RESOLVED Message from Microsoft: Hello Folks, We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version. Thank you for the information to help us investigate this issue further. Thank you again, Eli A. Folks, We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further. Please reply to this thread and provide the following details: Make/Model of Device (Ex: Nokia Lumia 925) Country device was purchased in Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?) The Manufacture ID for Device (Nokia Devices Only!) Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed. Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question. Thank you, Eli A.

I have the exact same problem same phone 625

Nokia Lumia 635 Germany no Branding, no Locked, Mobile-Operator is TMO-DE RM-974_1043 The Error-Code is not 8018830F - here is 80188306 the Error-Code. The Fail-Status is the same: Download OK -> can not open Update.

Nokia Lumia 925 Germany Manufacture Name RM-892_eu_euro2_217 Mobile Operator 0000-DE

Nokia Lumia 920 UK Orange UK (No logo) RM-821_eu_euro1_342

Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning. We need your help to look into this further.

Please reply to this thread and provide the following details:

Make/Model of Device (Ex: Nokia Lumia 925)
Country device was purchased in
Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
The Manufacture ID for Device (Nokia Devices Only!)

Note: To find the Manufacture ID, go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message. If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hello Folks,

We have resolved this issue with the error 8018830F. You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

0 comments

578 additional answers

Anonymous

2014-08-04T17:26:57+00:00

I have the exact same problem same phone 625
Was this answer helpful?

0 comments No comments
Anonymous

2014-08-04T17:24:05+00:00

Nokia Lumia 635

Germany

no Branding, no Locked, Mobile-Operator is TMO-DE

RM-974_1043

The Error-Code is not 8018830F - here is 80188306 the Error-Code.

The Fail-Status is the same: Download OK -> can not open Update.
Was this answer helpful?

0 comments No comments
Anonymous

2014-08-04T17:22:57+00:00

Nokia Lumia 925

Germany

Manufacture Name

RM-892_eu_euro2_217

Mobile Operator

0000-DE
Was this answer helpful?

0 comments No comments
Anonymous

2014-08-04T17:22:17+00:00

Nokia Lumia 920

UK

Orange UK (No logo)

RM-821_eu_euro1_342
Was this answer helpful?

0 comments No comments