Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Pease reply to this thread and provide the following details:

1. BLU WIN JR (W410L)
2. USA
3. Unlocked
4. The Manufacture ID for Device (Nokia Devices Only!)

I cannot install update 2, I get error message 8018830f.  current software is 8.10.14203.306 phone constantly wants me to install 8.10.15137.148 but refuses to install!  This has been happening for months!Mac 80-22-75-3B-07-F4

Thank you

I am using Lumia 920 in UAE and still getting error 8018830F " updates are downloaded but couldn't be open". I tried a couple of times but got same error. How to resolve this error and update phone. Requested details in below thread are as under:

1. Make/Model of Device: Nokia Lumia 920
2. Country device was purchased in: United Arab Emirates
3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?): Unlocked, No Operator logo at start up
4. The Manufacture ID for Device: RM-821_im_mea3_306

Please let me know if any additional information is required and please sort out this issue.

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

---

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

1. Make/Model of Device (Ex: Nokia Lumia 925)
2. Country device was purchased in
3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

---

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

1. Make/Model of Device (Ex: Nokia Lumia 925)
2. Country device was purchased in
3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

I have the same problem here,in fact I want to upgrade from windows 8.1 to windows 10,upgrade adviso tell me 1st to update my 8.1 version and after I will be able to do the upgrade.but when I'm trying to update it it gives the same error.

MOdel of Device: Nokia lumia 1520

Country : China

Any mobile operator branched with,but i see in the phone information Carrier: CVGBIE

OS version:8.10.14192.280

I dont see any manufacture Id.IMEI:358342051654915.

Thank you.

1.Lumia 920

2.UAE (mobile is being used in UAE)

3.not branded using Etisalat

4.RM_821_im_mea3_306