Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2014-09-10T20:28:40+00:00

    ISSUE RESOLVED

    Message from Microsoft:

    Hello Folks,

    We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

    Thank you for the information to help us investigate this issue further.

    Thank you again,

    Eli A.

    Folks,

    We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

    Please reply to this thread and provide the following details:

    1. Make/Model of Device (Ex: Nokia Lumia 925)
    2. Country device was purchased in
    3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
    4. The Manufacture ID for Device (Nokia Devices Only!)

    Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

    Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

    Thank you,

    Eli A.

    Not true. I still cannot update my lumia 630 to update 1 due to 8018830f error.Below given the details:

    Nokia Lumia 630

    Bangladesh

    Mobile Operator 000-33

    Manufacturer Name RM-978_1018

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  2. Anonymous
    2014-09-10T10:19:06+00:00

    1.nokia lumia 920

    2.uk

    3.t mobile

    4.org-gb

    still getting update error as of 9th september

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  3. Anonymous
    2014-09-05T03:54:55+00:00
    1. Nokia Lumia 920, Lumia Black
    2. Country: Canada
    3. Mobile Operator: Roger, unlocked
    4. The Manufacture ID: RM_820_nam_canada_200
    5. OS version: 8.10.12400.899
    6. Mobile Operator: ROG-CA
    7. Core Build: 3051.40000.1347.10292

    Download update, phone restarts, goes through installation, restarts, and shows an error

    0x80188308.

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  4. Anonymous
    2014-09-03T07:55:34+00:00

    Hi guys can you help me i have the same problem, the update was downloaded but could not be opened 8018830f.

    Nokia Lumia 925

    Carrier: 3 Italia

    OS version:8.0.10328.78

    Frimware revision nb. : 3049.0000.1330.0003

    Hardware revision nb. : 1.0.0.0

    Buyed in Italy 

    Sim unlocked

    RM-892_eu_italy_234

    Configuration ID:255094

    Mobile operator: IT3-IT

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