Help with Epson Scanner that has stopped working; Epson support says it is windows.

The first issue I did click on scanner settings but what you are seeing is my pointer ONLY POINTING.

there is no choice to minimize or maximize . If I right click on the list there is open clicking on that does nothing it stays down there . I can't get a window to open to view it at all. By pointing is the only way I can see there is something there .  There is only one box not two that comes up and when I say comes up i mean stays AERO PEEK VIEW.

I have installed and re- installed and still the same darn it

Second part 

about scanning to email . I don't want it scanning to outlook but want it scanning to my personal email .

the only one in the list is OUTLOOK. How do I add mine?

Thanks for your help 😀😀

Your screenshot shows what you get when you double-click on the icon for the device in the "Devices and Printers" window.  It looks like you then double-clicked on the "Epson scan settings" icon.  The small image at the bottom is the "aero peek" view, which is supposed to show a window hidden behind the main, full-screen window.  It should come to the foreground when you click on it; if it doesn't try minimizing the (or even closing) the window that shows the two icons.

Have you installed the Epson software that came with your 4540?  That will make configuring it a lot easier.

Otherwise, instead of double-clicking the icon for your scanner in the Devices and Printers window, right-click it.  I don't have this product installed, but you should see a context menu with items such as "Properties" or "Scanner properties."  Select this and perhaps the configuration you're looking for will be available.

As far as scanning directly to email is concerned, what email program are you using?  Your product's User Guide says:

Scan to PC (Email) scans your original and attaches it to a message in your e-mail program. You can select the e-mail program you want to use and resize your image, if necessary, from an option screen on your computer.

Note: This works with MAPI-type email such as Microsoft Outlook, Windows Live Mail, Mac Mail, and Entourage, but not web-based email such as Gmail.

Assuming that you've installed the Epson software, the User Guide says that your 4540 scans in 3 modes, Home, Office, or Professional.  In all modes, the default is to save the scan as a jpg file.  When you click the "Scan" button, the "File save settings" window should open.  This is where you could select the "save as PDF" option.  When the scan finishes, you'll get another window with the options including one to scan another page to the same pdf file.  See the "Scanning Special Projects" section of your User Guide.

For further detail, read your User Guide

User's Guide (HTML Version)

User's Guide (Downloadable/Printable Version)

Epson manuals page:  http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV\_UseBVCookie=yes&oid=183406&prodoid=63091353&infoType=Doc

BP

I have included a picture of my screen showing you how I cannot fully open the scan settings . I click on it and it stays at the bottom . When I point to it as u see in my pic , I can see there is stuff written but unless I can maximize it I can't read it. There is no option to maximize when right clicking either . And double clicking isn't enlarging it . 

Could this be a certain setting as well??

😀

LA

Omg it worked I figured out how to uninstall and it's perfect . Your amazing :) can't thank you enough 😀😀😀.

any chance you can help me set this printer to scan to email ? I don't want it going to outlook but a personal email instead . 

I am using the Epson all in one 4540.

i can't figure out how to do this and to change the format from JPEG to PDF . 

This probably seems easy to you . Been in event manager and tried on the printer and it won't work

I so appreciate your help and knowledge :)

Thanks

LA

I think I did this right. When I uncheck blackberry ONLY IT WORKS . When i include it the scanner doesn't work. So this looks like the culprit. It's called blackberry link communication (research in motion). We no longer have a blackberry now anyhow . How do I remove this ?