Blue Screen Error

Anonymous
2014-09-26T17:20:30+00:00

Hey all, I had posted a question about this issue in the past (http://answers.microsoft.com/en-us/windows/forum/windows\_7-system/apparent-blue-screen-error-bccode-19/926cad07-b0e5-4517-b44e-bb21ae8ec29b), but it seems to not have been resolved even after following the steps given to me in the previous question (deleting Neo_0010.sys in the System32 folder).

Here are the past three Action Center reports: https://www.dropbox.com/s/q30bfnv6qaewzqo/Action%20Center%20Reports.txt?dl=0

Here are the past 3 DMPs (2 happened today, and 1 happened on the 8th), MSInfo32 and Speccy report: https://www.dropbox.com/s/d0q0f6usik3aqd1/DMPs%20MSInfo32%20and%20Speccy.rar?dl=0

This starting to get frustrating, especially since my laptop is only about 2-3 months old, and I want to resolve this as soon as possible.

If more information is needed let me know.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-10-17T23:07:35+00:00

    Jesse

    To eliminate recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article

    http://support.microsoft.com/kb/2545227

    I suggest you now remove any files from your OneDrive. If and when you are satisfied your problem is resolved please Mark the Answer. It helps others see what answered your question.

    If you posted the original question, you can mark the question as answered yourself. Just click the Mark as Answerbutton.

    Source: http://answers.microsoft.com/en-us/page/faq#faqAskQuestion8

    You should see Mark the Answer (and Found this helpful Me to) buttons on all messages, except your own messages, posted by others to your thread. These are there to enable you to indicate to other users which messages you found helpful and, ultimately what solved your problem, or answered your question.

    Alright hopefully this fixes my problem, although I won't know for sure unless it blue screens again. If it does I'll reply to this thread. Thanks for all your help

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  2. Anonymous
    2014-10-17T22:31:13+00:00

    Jesse

    To eliminate recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article

    http://support.microsoft.com/kb/2545227

    I suggest you now remove any files from your OneDrive. If and when you are satisfied your problem is resolved please Mark the Answer. It helps others see what answered your question.

    If you posted the original question, you can mark the question as answered yourself. Just click the Mark as Answerbutton.

    Source: http://answers.microsoft.com/en-us/page/faq#faqAskQuestion8

    You should see Mark the Answer (and Found this helpful Me to) buttons on all messages, except your own messages, posted by others to your thread. These are there to enable you to indicate to other users which messages you found helpful and, ultimately what solved your problem, or answered your question.

    Was this answer helpful?

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  3. Anonymous
    2014-10-17T07:30:51+00:00

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

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  4. Anonymous
    2014-10-17T00:57:25+00:00

    Jesse

    Loading Dump File [E:\Minidumps\JesseA101614-3962-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Windows\symbols*http://msdl.microsoft.com/download/symbols

    Executable search path is:

    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506

    Machine Name:

    Kernel base = 0xfffff8000325c000 PsLoadedModuleList = 0xfffff8000349f890

    Debug session time: Fri Oct 17 00:11:51.059 2014 (UTC + 1:00)

    System Uptime: 0 days 0:00:12.918

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ...........................

    Loading User Symbols

    Loading unloaded module list

    ....

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {1f0, 2, 0, fffff800032d6325}

    Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2

    *** WARNING: Unable to verify timestamp for MBfilt64.sys

    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys

    Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

    MBfilt64.sys is an audio driver dating from 2009.It needs updating or removing.

    http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Could not download from the link you provided, so I downloaded the Sound Blaster X-Fi MB3 AP for Windows 7 32 BIT / 64 BIT and Audio Driver for Windows 7 32 BIT / 64 BIT drivers at Sager's website under the NP8268 list.

    System Info: https://onedrive.live.com/redir?resid=6858C63B379322D7!110&authkey=!ANBdEpkvPNyTUxQ&ithint=file%2ctxt

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  5. Anonymous
    2014-10-17T00:26:43+00:00

    Jesse

    Loading Dump File [E:\Minidumps\JesseA101614-3962-01.dmp]

    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Windows\symbols*http://msdl.microsoft.com/download/symbols

    Executable search path is:

    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64

    Product: WinNt, suite: TerminalServer SingleUserTS

    Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506

    Machine Name:

    Kernel base = 0xfffff8000325c000 PsLoadedModuleList = 0xfffff8000349f890

    Debug session time: Fri Oct 17 00:11:51.059 2014 (UTC + 1:00)

    System Uptime: 0 days 0:00:12.918

    Loading Kernel Symbols

    ...............................................................

    ................................................................

    ...........................

    Loading User Symbols

    Loading unloaded module list

    ....

    *******************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {1f0, 2, 0, fffff800032d6325}

    Unable to load image \SystemRoot\system32\drivers\MBfilt64.sys, Win32 error 0n2

    *** WARNING: Unable to verify timestamp for MBfilt64.sys

    *** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys

    Probably caused by : MBfilt64.sys ( MBfilt64+1817 )

    MBfilt64.sys is an audio driver dating from 2009.It needs updating or removing.

    http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

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