Blue Screen Error

Anonymous

Hey all, I had posted a question about this issue in the past (http://answers.microsoft.com/en-us/windows/forum/windows\_7-system/apparent-blue-screen-error-bccode-19/926cad07-b0e5-4517-b44e-bb21ae8ec29b), but it seems to not have been resolved even after following the steps given to me in the previous question (deleting Neo_0010.sys in the System32 folder).

Here are the past three Action Center reports: https://www.dropbox.com/s/q30bfnv6qaewzqo/Action%20Center%20Reports.txt?dl=0

Here are the past 3 DMPs (2 happened today, and 1 happened on the 8th), MSInfo32 and Speccy report: https://www.dropbox.com/s/d0q0f6usik3aqd1/DMPs%20MSInfo32%20and%20Speccy.rar?dl=0

This starting to get frustrating, especially since my laptop is only about 2-3 months old, and I want to resolve this as soon as possible.

If more information is needed let me know.

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45 answers

Anonymous

2014-09-29T15:45:52+00:00

Hey all, Another blue screen error happened again today.

Here is the DMP: https://www.dropbox.com/s/hphbtidp5ipyoe4/092914-8299-01.rar?dl=0

Here is the Action Center Report:

Source

Windows

Summary

Shut down unexpectedly

Date

‎9/‎29/‎2014 11:40 AM

Status

Not reported

Problem signature

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Extra information about the problem

BCCode: 3b

BCP1: 00000000C0000005

BCP2: FFFFF800033AF123

BCP3: FFFFF8800BDB3E50

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1
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Anonymous

2014-09-28T20:35:22+00:00

Debug session time: Wed Sep 17 22:00:38.650 2014 (UTC - 4:00)

2: kd> !pool fffffa80`0d8ff036

Pool page fffffa800d8ff036 region is Unknown

*fffffa800d8ff000 size: 560 previous size:    0 (Free)     *ViMm <=== Video memory manager

  Pooltag ViMm : Video memory manager, Binary : dxgkrnl.sys

fffffa800d8ff560 size:   a0 previous size: 560 (Allocated) Even (Protected)

fffffa800d8ff600 size:   c0 previous size:   a0 (Allocated) Muta (Protected)

fffffa800d8ff6c0 size: 100 previous size:   c0 (Allocated) MmCa

GetUlongFromAddress: unable to read from fffff80003423a38

See if this works. Go to services and set the startup type for NVIDIA Streamingto "disabled".

If that does not work, try an older driver.

Debug session time: Fri Sep 26 12:40:34.383 2014 (UTC - 4:00)

Use !analyze -v to get detailed debugging information.

BugCheck 25, {1600be, 70, 0, 0}

Probably caused by : Npfs.SYS ( Npfs!NpSetListeningPipeState+45 )

Followup: MachineOwner

Bug Check 0x25: NPFS_FILE_SYSTEM.

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557436(v=vs.85).aspx

Resolving stop (blue screen) errors in Windows 7.

http://windows.microsoft.com/en-us/windows7/resolving-stop-blue-screen-errors-in-windows-7

Okay I have disabled the service. Hopefully this solves the issue as well
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Anonymous

2014-09-28T20:24:59+00:00

Update your Intel video driver to version 10.18.10 3431:

http://files.sagernotebook.com/Sagernotebook/video/P15X\_P17XSM\_A/WIN7/02Video\_Intel.exe

Update USB 3.0 Driver for Windows 7 32/64 BIT to version 3.0.0.16:

http://files.sagernotebook.com/Sagernotebook/misc/P15X\_P17XSM\_A/WIN7/07USB30.exe

Please download and run Driver View and upload a copy of the report it produces to your OneDrive.

http://www.nirsoft.net/utils/driverview.html

https://onedrive.live.com/redir?resid=6858C63B379322D7!106&authkey=!AC7X3CR4wsREcVw&ithint=file%2ctxt
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Anonymous

2014-09-28T15:32:51+00:00

Debug session time: Wed Sep 17 22:00:38.650 2014 (UTC - 4:00)

2: kd> !pool fffffa80`0d8ff036

Pool page fffffa800d8ff036 region is Unknown

*fffffa800d8ff000 size: 560 previous size:    0 (Free)     *ViMm <=== Video memory manager

  Pooltag ViMm : Video memory manager, Binary : dxgkrnl.sys

fffffa800d8ff560 size:   a0 previous size: 560 (Allocated) Even (Protected)

fffffa800d8ff600 size:   c0 previous size:   a0 (Allocated) Muta (Protected)

fffffa800d8ff6c0 size: 100 previous size:   c0 (Allocated) MmCa

GetUlongFromAddress: unable to read from fffff80003423a38

See if this works. Go to services and set the startup type for NVIDIA Streamingto "disabled".

If that does not work, try an older driver.

Debug session time: Fri Sep 26 12:40:34.383 2014 (UTC - 4:00)

Use !analyze -v to get detailed debugging information.

BugCheck 25, {1600be, 70, 0, 0}

Probably caused by : Npfs.SYS ( Npfs!NpSetListeningPipeState+45 )

Followup: MachineOwner

Bug Check 0x25: NPFS_FILE_SYSTEM.

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557436(v=vs.85).aspx

Resolving stop (blue screen) errors in Windows 7.

http://windows.microsoft.com/en-us/windows7/resolving-stop-blue-screen-errors-in-windows-7
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Anonymous

2014-09-28T07:28:14+00:00

Update your Intel video driver to version 10.18.10 3431:

http://files.sagernotebook.com/Sagernotebook/video/P15X\_P17XSM\_A/WIN7/02Video\_Intel.exe

Update USB 3.0 Driver for Windows 7 32/64 BIT to version 3.0.0.16:

http://files.sagernotebook.com/Sagernotebook/misc/P15X\_P17XSM\_A/WIN7/07USB30.exe

Please download and run Driver View and upload a copy of the report it produces to your OneDrive.

http://www.nirsoft.net/utils/driverview.html
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