Windows 7 Updates Fail with error 0x80070057

Marlene

There are two Solutions provided in my earlier post. One related to Error Event ID: 12348 and the other to Event ID: 10016.

Advanced System Care:  Not listed in Programs and Features as had been uninstalled a month or more ago.

See Advanced SystemCare 7   "c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto         NT AUTHORITY\SYSTEM          Startup             

And Advanced SystemCare 7  "c:\program files (x86)\iobit\advanced systemcare 7\asctray.exe" /auto         .DEFAULT          Startup             

***FixCleaner:  Do not have FixCleaner in Programs and Features. Do not believe I ever installed it.***See Start Menu\Programs\FixCleaner              Public:

***System Update Readiness Tool:  Tried again to install. Noted as Windows Update Standalone Installer HotFix for Windows.  Message "Installing HotFix for Windows 6.1 (KB947821" but it never installed.***This is potentially the most serious problem.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.

1. Advanced System Care:  Not listed in Programs and Features as had been uninstalled a month or more ago.

2.  FixCleaner:  Do not have FixCleaner in Programs and Features.  Do not believe I ever installed it.  Do have **SlimCleaner.**I uninstalled it and restarted computer.
3.  FixIt:  Ran the Fixit.  Tried to install 2 updates.  They failed:  Code 80070490. Help and Support did not help.  Report could not be generated.  Had previously run Fixit on 4-8-14 and 4-16-14 with the same result and same error code.
4. System Update Readiness Tool:  Tried again to install.  Noted as Windows Update Standalone Installer HotFix for Windows.  Message "Installing HotFix for Windows 6.1 (KB947821" but it never installed.

Is Solution you cited to be used to correct the problem with inability to install this tool?

Thank you.

Marlene

I suggest you remove Advanced System Care 7. Select Start, Control Panel, Programs and Features, place the cursor on Advanced System Care 7, right click and select Uninstall from the drop down menu. Restart your computer.

Uninstall FixCleaner. Select Start, Control Panel, Programs and Features, place the cursor on FixCleaner, right click and select Uninstall fropm the dropdown menu. Restart your computer.

How do I reset Windows Update components? –Run the Fixit in this Article:

http://support.microsoft.com/kb/971058/en-gb

Try again to install and run the System Update Readiness tool.

Log Name:      Application

Source:        VSS

Date:          09/05/2014 00:55:19

Event ID:      12348

Level:         Warning

Description:

Volume Shadow Copy Service warning: VSS was denied access to the root of volume \?\Volume{22f5fa50-a1c5-11e1-8fa3-4ceb42715731}. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again.

Operation:

   Removing auto-release shadow copies

   Loading provider

Solution

Start, All Programs, Accessories. Right click on Command Prompt select Run as administrator. At the Command Prompt, type icacls  C:\  /grant  system:f and press the ENTER key.

Log Name:      System

Source:        Microsoft-Windows-DistributedCOM

Date:          09/05/2014 13:23:37

Event ID:      10016

Level:         Error

Description:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}

 and APPID {344ED43D-D086-4961-86A6-1106F4ACAD9B}

 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

Solution

1.    Make sure you’re logged on as an administrator.

2.    Click Start, type regedit in the Search bar, then click regedit.exe

3.    In the Registry Editor, press CTRL-F, type {344ED43D-D086-4961-86A6-1106F4ACAD9B} and click “Find Next”.

4.    The first result is located in HKEY_CLASSES_ROOT\AppID. This is the key we need.

5.    Right-click the key {344ED43D-D086-4961-86A6-1106F4ACAD9B} in the left sidebar, and then press “Permissions…”

6.    We first have to change the ownership of the key. The current owner is TrustedInstaller. We have to change the owner to Administrators. Therefor, click Advanced. Then go to the tab Owner, select Administrators, check the box “Replace owner on subcontainers and objects”  and press OK.

7.    Now that we have changed the ownership to ourself (member of the Administrators group), we can change the permissions on the registry key. In the Permissions window, grant Administrators AND SYSTEM Full Control permissions. Then click OK to confirm the changes. In these 8 steps, we have granted the Administrators and SYSTEM account full permissions to the key HKEY_CLASSES_ROOT\AppID{344ED43D-D086-4961-86A6-1106F4ACAD9B}.

8.    Verify that in this key, the value of LocalService is IPBusEnum

9.    Click Start, type Component in the Search box, and then click Component Services

10.    In the Component Services window, go to Computers –> My Computer –> DCOM Config. Right-click IPBusEnum and click Properties.

11.    Go to the tab Security. In the Launch and Activate permissions section, select Customize and click Edit.

12.    Select SYSTEM, select the permissions checkbox “Local Launch”. Then click OK to apply the change.

13.    Done!

Source: Paolo123 http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/dcom-error-10016-in-event-viewer-windows-7-home/a320103d-6f77-e011-8dfc-68b599b31bf5

To eliminate recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article

http://support.microsoft.com/kb/2545227

http://1drv.ms/1iwMiim

That is good news.

1.  I uninstalled Glary Utilities and restarted computer.
2.  I used Autoruns to delete 7 items "Files Not Found."  (Note:  I have 2 autoruns apps:  autoruns and autorunsc.  I wondered if I should delete one of these)
3.  Fresh copy of System Information file and fresh copies of System and Application logs uploaded above.

Thank you!

Marlene

ADW Cleaner seems to have removed a number of parasites, which would have continued interfering with system tasks.

Uninstall Glary Utilities. Select Start, Control Panel, Programs and Features, place the cursor on Glary Utilities, right click and select Uninstall from the drop down menu. Restart the computer.

Please use Autoruns to delete 7 entries where the words “File not found” appear. With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. Click the Everything tab and look for the rows highlighted in yellow.

Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.

Please provide a fresh copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive (formerly Sky Drive), share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not clear logs whilst you have a continuing problem.