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I tried to troubleshoot and Windows 8.1 Apps because my apps don't run well after upgrading to Windows 8.1, here's the result
PrintWindows Store Apps Publisher details
Issues found
Service registration is missing or corruptService registration is missing or corrupt Not fixed Not Fixed
Reset service registration Completed
Windows Store configuration may be damagedWindows Store configuration may be damaged Detected Detected
Re-register Windows Store Completed
Display adapter drivers might be out-of-dateDisplay adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
Windows Store cache may be damagedWindows Store cache may be damaged Fixed Fixed
Reset and open Windows Store Completed
Potential issues that were checked
AppReadiness folder is missingAppReadiness folder is missing Issue not present
Protected audio is turned offProtected audio is turned off Issue not present
Folders required for Automatic Update are missingFolders required for Automatic Update are missing Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed
Some apps might not have access to required resources Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files Issue not present
Microsoft account requiredMicrosoft account required Issue not present
Your system administrator has turned off some settingsYour system administrator has turned off some settings Issue not present
Common picture and video file formats aren't registeredCommon picture and video file formats aren't registered Issue not present
You are not connected to the InternetYou are not connected to the Internet
You must be connected to the Internet to sync your settings. Issue not present
Temporary Internet files location has changedTemporary Internet files location has changed Issue not present
User Account Control has been disabledUser Account Control has been disabled Issue not present
Issues found Detection details
6 Service registration is missing or corrupt Not fixed Not Fixed
Reset service registration Completed
6 Windows Store configuration may be damaged Detected Detected
Re-register Windows Store Completed
6 Display adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
6 Windows Store cache may be damaged Fixed Fixed
Reset and open Windows Store Completed
Potential issues that were checked Detection details
AppReadiness folder is missing Issue not present
Protected audio is turned off Issue not present
Folders required for Automatic Update are missing Issue not present
Some security settings are missing or have been changed Issue not present
Some apps might not have access to required resources
Some security settings are missing or have been changed Issue not present
Check for missing or corrupt files Issue not present
Microsoft account required Issue not present
Your system administrator has turned off some settings Issue not present
Common picture and video file formats aren't registered Issue not present
You are not connected to the Internet Issue not present
You must be connected to the Internet to sync your settings.
Temporary Internet files location has changed Issue not present
User Account Control has been disabled Issue not present
Detection details Expand
InformationalService Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
Collection information
Computer Name: NIEVES
Windows Version: 6.3
Architecture: x64
Time: Wednesday, July 16, 2014 9:35:03 PM
Publisher details Expand
Windows Store Apps
Troubleshoot problems that may prevent Windows Store Apps from working properly
Package Version: 3.0.1.20140709
Publisher: Microsoft Corporation
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 1.2.1.20140627
Publisher: Microsoft Corporation
Protected Audio
Find and fix problems described in KB2777760
Package Version: 1.0
Publisher: Microsoft Corporation
WHAT CAN I DO TO FIX THIS?
Original Title: App Problems
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Roice,
Thank you for keeping us updated on the issue.
I would suggest you to try the following steps:
Refer the dp1985 replied on October 19, 2013
Also see Troubleshoot problems with an app
http://windows.microsoft.com/en-US/windows-8/what-troubleshoot-problems-app
Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
Thank you.
Updating in case someone is in the same boat as me. After exploring about 10 dif options for the 0xc00d11d2 error I found it was audio driver and/or zune hd driver issues causing that problem.
I found a fix from a different forum Here is what they suggest
**So, THIS IS FOR anyone getting "Add-AppxPackage : Deployment failed with HRESULT: 0x80073CFE"**after trying the various powershell command fixes, and you feel desperate and frustrated! Make sure you have tried the simple things like being logged on to a windows account and having the right system requirements etc (although I doubt you would be here if you had not already tired everything else...). Anyway, here is what I did.
THis is from the forum https://social.technet.microsoft.com/Forums/windows/en-US/c4147bcc-a430-43fe-b4e9-f999552568da/81-store-apps-wont-load?forum=w8itprogeneral
Hope this helps
URG! Now I'm having issues with Music & Video apps. Not sure if this is somehow related Error-code: 0xc00d11d2 (0x80070005).
I'm having the same issue. When I open the store it goes to a screen telling me I might have to refresh my computer. the troubleshooter tells me my configuration may be damaged, the sfc can't fix it. To top it off I bought an upgrade from Win 7 to 8, then free upgrade ot 8.1, so to refresh, I would need to somehow reinstall 7 (don't have the disks and even if i did my comp doesn't have a disk drive), then re-upgrade to 8, then upgrade ot 8.1 because my product key is an upgrade key. This is the biggest craziness of all. I'm willing to go through the **** of having to do a clean install or a refresh on my machine and re-install all of Adobe CS6, but i can't even do that because they want me to go through 8 more hoops before i even deal with that.
Sorry, i know everyone is doing their best, but this is super frustrating. Even if they would just give me a new clean 8.1 key i would just do a clean install.
But i'd still worry this might happen again and that there's no known fix
If it helps, i tried the win store reset and the powershell command, no dice. I got the "Deplyment failed with HRESULT: 0X80073CFE" error when i tried that. I've also run sfc /scannow with no known issues. My office upload is also having issues. Are these tied together?
I did all that, nothing changed for me either. I still get "purchase could not be completed please try again later". My question now is why does microsoft need to have us all jumping through 499 hoops to try to fix something that you guys should already have a fix for and a link to that fix supplied to us. I am frustrated to the point of going to mac. My apps work fine and until 5 days ago I was able to purchase ingame content with no problem, then all of a sudden the error message. I did nothing different and there were no software updates when this happened. The apps still work except for the purchasing of in game content or purchasing paid apps. Figure out a fix and get it online. Having us do all this **** is ridiculous.
