Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.
You can try this troubleshooter here.
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If you do not see the Windows 8.1 update in the Windows Store, here are some of the reasons. You can find more details here on why you may not be seeing the Windows 8.1 update.
a. If you’re running Windows 8.1 Preview, here’s how to update to the final version.
b. If you’re running Windows Enterprise Edition or Volume License version of Windows Pro. You must speak to your system administer to learn how to update.
If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:
If it says something that resembles Volume, you won’t be able to get it through the store and will need to talk to your system administrator about their plans for rolling out this update based on the Volume License agreement through the
Volume Licensing Service Center (VLSC). If you are the system administrator or the person responsible for your company’s computers, you should refer to this article for information on how to upgrade.
c. If you’re using a Multiple Activation Product Key through a Commercial or MSDN contact. To install the update, you need to use media obtained through those programs.
If you are having issues with installing Windows Update we recommend you post for help with that issue.
You may also attempt an automated fix by running the Windows Update troubleshooter
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
To refresh the catalog, try pressing the Windows and R key together to open the run box, type WSReset.exe and hit Enter. Reboot and check the Windows Store again.
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Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.
You can try this troubleshooter here.
How do I change my account to administrator Thanks
How do I change my account to administrator Thanks
@AC100_755
You should create a system restore point first, before you attempt any tasks. Please note you should not change your Microsoft Account to an Administrator Privilege Level Account. Better to Create a Local User Account under User's Accountfrom Desktop, Right click in the bottom left corner and select Control Panel then User Accounts, Manage Another Account/Create New Account and set Privilege Level to Administrator. Please note that if you set Privilege Level to Administrator via Elevation in your User Account Settings, this will leave you open to attacks as you should not have Administrator Privilege set for an Account that you use for everyday use, which is what your Microsoft Account is for. You can still make changes to your system/devices even if your Account does not have Administrator Privileges by Switching to a Local Account, for Local settings. However, depending on User Account Control settings you might still need the Administrator password. If there is only You using your Pc, It is best to have the Account that you used to Install your System on and set as the Administrator Privilege Account and Password Protected and then create a new Standard User Account, Password Protected.****
Log Off and then you will see the new user Account (you just created) on the Log Screen, after you select this Account wait for Windows ("to set Devices/things up and get a few things ready") after which when you Sign In to this Account and you enter you Microsoft Account information, will become your Microsoft Account with Standard Privilege Levels which you will use for everyday tasks safely. You should create a New Standard Microsoft Account for every User you wish to give Access to your Pc in the same way. Then every time you need to Log In was an Administrator, just Sign out/Switch from your Microsoft Account to the otherLocal Account. To clarify, if there is only you using this Pc/Device you will have two Accounts displayed on the Log on Screen Administrator Local Account and your Microsoft Standard Account, for other user's then extra Standard User Microsoft Accounts will be displayed, all Password Protected.
Hope this helps.
Have a great day!
Don't really understand it is there a easy way instead because I have to accounts and can not get rid of my second account
I downloaded the Windows 8 release onto a USB drive when I bought it.
Running slmgr /dli reports:
Name: Windows(R), ProfessionalWMC edition
Description: Windows(R) Operating System, RETAIL channel
Partial Product Key: TCKWD
License Status: Licensed.
I too am unable to find Windows 8.1 on the Microsoft Store, what can I do to get the update?