Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.
You can try this troubleshooter here.
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If you do not see the Windows 8.1 update in the Windows Store, here are some of the reasons. You can find more details here on why you may not be seeing the Windows 8.1 update.
a. If you’re running Windows 8.1 Preview, here’s how to update to the final version.
b. If you’re running Windows Enterprise Edition or Volume License version of Windows Pro. You must speak to your system administer to learn how to update.
If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:
If it says something that resembles Volume, you won’t be able to get it through the store and will need to talk to your system administrator about their plans for rolling out this update based on the Volume License agreement through the
Volume Licensing Service Center (VLSC). If you are the system administrator or the person responsible for your company’s computers, you should refer to this article for information on how to upgrade.
c. If you’re using a Multiple Activation Product Key through a Commercial or MSDN contact. To install the update, you need to use media obtained through those programs.
If you are having issues with installing Windows Update we recommend you post for help with that issue.
You may also attempt an automated fix by running the Windows Update troubleshooter
(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)
To refresh the catalog, try pressing the Windows and R key together to open the run box, type WSReset.exe and hit Enter. Reboot and check the Windows Store again.
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Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.
You can try this troubleshooter here.
Hi again is it worth me trying it
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System Information
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Time of this report: 10/23/2013, 02:15:37
Machine name: KUNJAL-PC
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer -----> ( assemble-motherboard -ASUS )
System Model: System Product Name -----> ( M4N68T-M LE V2 )
BIOS: BIOS Date: 07/05/11 19:20:42 Ver: 08.00.14
Processor: AMD Athlon(tm) II X2 260 Processor (2 CPUs), ~3.2GHz
License: Volume_MAK
Do Something Fast Wanna Update ASAP.!!
I checked all above not working for me 6 days ago But still using windows 8 pro :/
You have a Volume Licence, You cannot update on the Store.
Others of you are not giving the license info, it is important
Please do this and also paste the license info
Hi
Hope I can help u guys as I had the same problem. I sorted it by doing the following:
- Swipe in from the right edge of the screen, then tap Search.
(If you're using a mouse, point to the top-right corner of the screen, move the mouse pointer down, then click Search.) 2. Enter command prompt in the search box. 3. In the list of results, swipe down on or right-click Command Prompt, then tap or click Run as administrator. 4. In the Administrator: Command Prompt window, enter the following commands. Press the Enter key after each command:
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
- To close the Administrator: Command prompt window, type Exit, then press Enter.
- Run Windows Update again.
Tried that, says my configuration registry database is corrupt with error 1009
Why? I cant update...!! :/
should i download from VLSC i didnt check that the windows 8.1 pro 64-bit .iso is thr or not
i dont want to format my pc