Windows 8.1 Update is not appearing in the Windows Store

Anonymous
2013-10-19T23:40:52+00:00

If you do not see the Windows 8.1 update in the Windows Store, here are some of the reasons.  You can find more details here on why you may not be seeing the Windows 8.1 update.

  1.  You may be running an edition of Windows 8 that doesn’t support the update from the Store.

   a. If you’re running Windows 8.1 Preview, here’s how to update to the final version.

   b. If you’re running Windows Enterprise Edition or Volume License version of Windows Pro.  You must speak to your system administer to learn how to update. 

If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:

  • Open the run dialog box by using the Windows Key + R
  • Type the following and press enter   slmgr.vbs /dli
  • You will see a window titled Windows Script Host.
  • On the first line you should see either “RETAIL channel” or “Volume Channel”

If it says something that resembles Volume, you won’t be able to get it through the store and will need to talk to your system administrator about their plans for rolling out this update based on the Volume License agreement through the

Volume Licensing Service Center (VLSC).  If you are the system administrator or the person responsible for your company’s computers, you should refer to this article for information on how to upgrade. 

  c. If you’re using a Multiple Activation Product Key through a Commercial or MSDN contact.   To install the update, you need to use media obtained through those programs.

  1. You have not installed all pending Windows Updates.  You can find details here on which update is needed to see the Windows 8.1 update.

If you are having issues with installing Windows Update we recommend you post for help with that issue.    

You may also attempt an automated fix by running the Windows Update troubleshooter

  1. You need to sync your App License; you can do this by:
  • On the Start screen, tap or click Store to open the Windows Store.
  • Swipe in from the right edge of the screen, and then tap Settings.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

  • Tap or click App updates
  • Tap or click Sync licenses
  1. The Windows Store Catalog is not refreshing correctly. 

To refresh the catalog, try pressing the Windows and R key together to open the run box, type WSReset.exe and hit Enter.  Reboot and check the Windows Store again.

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2014-04-04T16:52:41+00:00

Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.

You can try this troubleshooter here.

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  1. Anonymous
    2014-01-16T16:51:38+00:00

    Sadly I would check out Applebaum's informative lecture http://www.youtube.com/watch?v=vILAlhwUgIU while you are spot on about the NSA concerns they are there on MS machines as well sad to say.  I completely agree in terms of the hardware points you made though.  Overpriced compared to building a rig yourself.

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  2. Anonymous
    2014-01-16T15:22:59+00:00

    Just an update fyi.  Ok so today in their infinite wisdom MS expired the preview 8.1 installation.  I had been waiting for MS to sort out all their store launching/dl update issues prior to attempting an update.  This machine is for a small home business it is a stand alone server with various applications (which were not 8.0 friendly ergo the upgrade to 8.1).  I was very disappointed my solution as per MS was to reset the machine losing all data and applications.  Very disappointing.  I can't imagine ever doing something like that in Linux.  This is very illogical.  I imagine their 8.1 preview was close enough to 8,1 all that would be needed more than likely is a folder/bat download to update pertinent files.  Instead my client is inconvenienced (and so am I frankly).  To those reading this thinking well gee sean why not use Win 7 a much more stable OS for your business client.  They are partially disabled and suffering from severe arthritis and a rare form of cancer.  They said that the touch controls I had enabled were wonderful.  Shame this same person now has to wait hours while I am going through such hoops.  I will never recommend another Win 8 machine to a client of my business.  MS really needs to get it together.

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  4. Anonymous
    2014-01-14T13:16:31+00:00

    Don't do it unless you're running a tablet and don't need to run anything outside of metro

    8.1 is the worst thing to happen to windows since windows 8....

    enough said

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