Windows 8.1 Update is not appearing in the Windows Store

Anonymous
2013-10-19T23:40:52+00:00

If you do not see the Windows 8.1 update in the Windows Store, here are some of the reasons.  You can find more details here on why you may not be seeing the Windows 8.1 update.

  1.  You may be running an edition of Windows 8 that doesn’t support the update from the Store.

   a. If you’re running Windows 8.1 Preview, here’s how to update to the final version.

   b. If you’re running Windows Enterprise Edition or Volume License version of Windows Pro.  You must speak to your system administer to learn how to update. 

If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:

  • Open the run dialog box by using the Windows Key + R
  • Type the following and press enter   slmgr.vbs /dli
  • You will see a window titled Windows Script Host.
  • On the first line you should see either “RETAIL channel” or “Volume Channel”

If it says something that resembles Volume, you won’t be able to get it through the store and will need to talk to your system administrator about their plans for rolling out this update based on the Volume License agreement through the

Volume Licensing Service Center (VLSC).  If you are the system administrator or the person responsible for your company’s computers, you should refer to this article for information on how to upgrade. 

  c. If you’re using a Multiple Activation Product Key through a Commercial or MSDN contact.   To install the update, you need to use media obtained through those programs.

  1. You have not installed all pending Windows Updates.  You can find details here on which update is needed to see the Windows 8.1 update.

If you are having issues with installing Windows Update we recommend you post for help with that issue.    

You may also attempt an automated fix by running the Windows Update troubleshooter

  1. You need to sync your App License; you can do this by:
  • On the Start screen, tap or click Store to open the Windows Store.
  • Swipe in from the right edge of the screen, and then tap Settings.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

  • Tap or click App updates
  • Tap or click Sync licenses
  1. The Windows Store Catalog is not refreshing correctly. 

To refresh the catalog, try pressing the Windows and R key together to open the run box, type WSReset.exe and hit Enter.  Reboot and check the Windows Store again.

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-04-04T16:52:41+00:00

Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.

You can try this troubleshooter here.

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  1. Anonymous
    2013-10-28T19:33:58+00:00

    You say you resent it but you don't say why.   Maybe you're one of those people who just hate it when anyone requires you to do anything.

    And it does not add a new user account.  It just uses a different name and password (or the same if you set it up that way) to sign on with on the login screen.

    And the installation files download first, and only then access your settings off-line.  They do not do that remotely.

    Like I said, paranoia strikes deep.  Don't you think the Microsoft people have enough to occupy their time without spying on you?  Even the EFF doesn't complain about this, but then they know more about it than you do.

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  2. Anonymous
    2013-10-28T18:32:56+00:00

    I see but dose anyone have a product code I can use on the 8.1 set up on the Microsoft site one that will work

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  3. Anonymous
    2013-10-28T18:23:18+00:00

    I do not see a legitimate problem with having a Microsoft account.  Perhaps paranoia strikes deep these days, but it seems neither to be an inconvenience nor any kind of breach or danger.  It doesn't give them any access to your files, but I do NOT use their "recommended" cloud services, which would.

    I have a big problem with Microsoft requiring me to use a Microsoft account to log into MY machine. You think it OK for Microsoft to require users to set up a Microsoft account and use this Microsoft identity as the primary admin login for any machine on which a Microsoft operating system is installed? I beg to differ. Worse yet, they don't even tell you they are going to do this until the end of installation! 

    The "upgrade" installation most definitely does access your file system. By default, it alters the primary login for your machine to a Microsoft account name, and migrates your files from security protections and flags specific to your previous login identity, to the new identity. So it most definitely does touch your files.

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  4. Anonymous
    2013-10-28T18:17:03+00:00

    Hi there I used this link http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only but what is the 8.1 Product key...... I can use to install it

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