Windows 8.1 Update is not appearing in the Windows Store

Anonymous
2013-10-19T23:40:52+00:00

If you do not see the Windows 8.1 update in the Windows Store, here are some of the reasons.  You can find more details here on why you may not be seeing the Windows 8.1 update.

  1.  You may be running an edition of Windows 8 that doesn’t support the update from the Store.

   a. If you’re running Windows 8.1 Preview, here’s how to update to the final version.

   b. If you’re running Windows Enterprise Edition or Volume License version of Windows Pro.  You must speak to your system administer to learn how to update. 

If you are not sure, the following steps will help you identify if you have a Volume License version of Windows:

  • Open the run dialog box by using the Windows Key + R
  • Type the following and press enter   slmgr.vbs /dli
  • You will see a window titled Windows Script Host.
  • On the first line you should see either “RETAIL channel” or “Volume Channel”

If it says something that resembles Volume, you won’t be able to get it through the store and will need to talk to your system administrator about their plans for rolling out this update based on the Volume License agreement through the

Volume Licensing Service Center (VLSC).  If you are the system administrator or the person responsible for your company’s computers, you should refer to this article for information on how to upgrade. 

  c. If you’re using a Multiple Activation Product Key through a Commercial or MSDN contact.   To install the update, you need to use media obtained through those programs.

  1. You have not installed all pending Windows Updates.  You can find details here on which update is needed to see the Windows 8.1 update.

If you are having issues with installing Windows Update we recommend you post for help with that issue.    

You may also attempt an automated fix by running the Windows Update troubleshooter

  1. You need to sync your App License; you can do this by:
  • On the Start screen, tap or click Store to open the Windows Store.
  • Swipe in from the right edge of the screen, and then tap Settings.

(If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

  • Tap or click App updates
  • Tap or click Sync licenses
  1. The Windows Store Catalog is not refreshing correctly. 

To refresh the catalog, try pressing the Windows and R key together to open the run box, type WSReset.exe and hit Enter.  Reboot and check the Windows Store again.

Windows for home | Previous Windows versions | Install and upgrade

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Anonymous
2014-04-04T16:52:41+00:00

Microsoft has released a troubleshooter to help find problems that may prevent you from updating to Windows 8.1.

You can try this troubleshooter here.

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  1. Anonymous
    2013-11-18T00:53:00+00:00

    Hello I am still not able to update to 8.1. on my pc(my surface pro updated correctly) after multiple posts on this thread and also a email for a "time and day for someone to call you back". And now the updates are resulting in crashing my computer and i have to restore to a point where things were good. Why do we have to go to the store to get this update.

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  2. Anonymous
    2013-11-16T14:04:25+00:00

    I have been trying to update my windows 8 to windows 8.1 since it launched but it had resulted in failure.

    I have actually updated to windows 8 from windows 7 when I bought my laptop.

    when I went to Microsoft site for updating to 8.1 ...no update icon was seen on Store. Then  I checked it I found that you need to install all latest updates which are available but I tried but it failed.

    The updates that failed are:

    1- Update for Internet Explorer Flash Player for Windows 8 for x64-based Systems (KB2819372)

    2- Update for Windows 8 for x64-based Systems (KB2802618)

    3- Update for Windows 8 for x64-based Systems (KB2822241)

    I tried update troubleshooter but it failed. The error code they are showing is: 800703F1

    pls suggest any solutions...  I have also tried installing after turning off antivirus but no use it still shows error..

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  3. Anonymous
    2013-11-15T05:12:40+00:00

    Hi Everyone,

    Just to confirm is Step 9 working for anyone?   We have heard several reports that this step is working for quite a few people.

    Sync your  App License:

    • On the Start screen, tap or click Store to open the Windows Store.
    • Swipe in from the right edge of the screen, and then tap Settings.

    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Settings.)

    • Tap or click App updates.
    • Tap or click Sync licenses.

    no help

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  4. Anonymous
    2013-11-15T05:10:45+00:00
    1. Click on Store Tile in Windows 8
    2. Now on lower left corner you will be able to see Minus (-) sign, click on it
    3. On upper Right corner you will see an option to click and Install Updates..
    4. Click and install all the pending updates for store.
    5. Restart the computer.
    6. Open Store again and it should show you Windows 8.1

    If not pls open and copy paste the link mentioned below which will also open Store and take you to Windows 8.1

    Link: ms-windows-store:installprogress

     

     

     

    Note: Pls let me know if this help you to resolve the issue.

     

     

    Thanks,

    Harsh Trivedi

     

    Didnt help

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