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Hi,
I just updated to Windows 8.1 last night. All went fine. Once it had finished it booted to windows normally. I then decided to restart the computer just to make sure everything was okay and sorted.
It took me to the normal login screen. My Keyboard and Mouse didn't work?! I check all of my peripherals and non of the USB devices were working. I have tried multiple times to restart and try different USB's to no avail. I have tried a bog standard keyboard and mouse and even a PS2 slot keyboard and non of this has worked.
Any help on what I can do without losing all of my data?
**UPDATE**
I found a solution that worked for me. If you try this, hopefully it will work!
"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys,
I have found a solution to the problem via a person from another forum with the same issue. All credit goes to him for finding this out. If you try what he says it should work fine. It did for me
"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"
Hope it works for you all!
Brilliant! Why couldn't Microsoft have provided this option weeks ago...
I have this same problem with my keyboard on my Lenovo laptop. It happens when I login using my email. This has also affected my Surface RT. How do you fix this problem?
Hi! I have the same problem, but this solution didn't help. Everything is OK in bios and boot process, but when i see login screen my USB devices, keyboard, mouse, flash disk, are not working. But if i disconnect/connect any of them, this device starts working.
I can't do this every time PC starts)
And one more thing, i have one SSD with Win 8.1 and three seagate HDD 1 Gb, 2 Gb, 2 Gb. If I disconnect one of 2 Gb drives, everything seems to be OK.
Besides, PC doesn't go to sleep mode in 8.1.
So, i have two ways - plug out/plug in usb devices every time windows starts or disconnect one of hdd but it is not right!
In Win 7 and Win 8 everything worked!
PSU Thermaltake 850W.
Maybe, somebody could help me!
not Gb but Tb
