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Hi,
I just updated to Windows 8.1 last night. All went fine. Once it had finished it booted to windows normally. I then decided to restart the computer just to make sure everything was okay and sorted.
It took me to the normal login screen. My Keyboard and Mouse didn't work?! I check all of my peripherals and non of the USB devices were working. I have tried multiple times to restart and try different USB's to no avail. I have tried a bog standard keyboard and mouse and even a PS2 slot keyboard and non of this has worked.
Any help on what I can do without losing all of my data?
**UPDATE**
I found a solution that worked for me. If you try this, hopefully it will work!
"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi guys,
I have found a solution to the problem via a person from another forum with the same issue. All credit goes to him for finding this out. If you try what he says it should work fine. It did for me
"Had the same thing happen to me when I upgraded from WIN 8.0 to 8.1. I found this solution that worked for me....Go into the advanced mode in the UEFI bios and disable Intel XHCI Mode. Once I did that and all my USB devices worked"
Hope it works for you all!
Since 8.1 my mouse and keyboard will work and then randomly stop. Only fix I have found is rebooting the computer. You call microsoft for help and they want to charge me because windows 8 is over 90 days old.. How about NO. It's your update, fix your ****.
If you restore to before the update your next update will have the fix in it. RIDICULOUS! What clown came up with this untested train wreck??
It's like Microsoft used the same idiot that built the Affordable Health Care website as a WIN 8.1 developer...
Same problem.
Updated from win 8 pro to win 8.1 pro.
After that my bluetooth Logitech dinovo keyboard and mouse does not Work.
my bios does not have a "XHCI mode" i can disable???
any help
If you have an ACHI mode disable that
