I have found the problem. You probably all have AVG 2014 as your antivirus. Somehow it identified Windows audio files as a virus and settle them on quarantaine. Go to AVG>>Virus Vault and restore the files. Answer yes to all replacements.
No Sound with error message 'Error code 0x800706cc: The endpoint is a duplicate'. Also a red x over the sound icon on the icon tray.
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Anonymous
Original Title: Windows 8 - No Sound
HP ProBook 6455b Windows 8
Hello, the sound on my laptop stopped working suddenly, never had any issues before. Looked into services.mcs and see that windows audio service is stopped. When I try to start it I get a dialog box stating 'Error code 0x800706cc: The endpoint is a duplicate'. There's also a red x over the sound icon on the icon tray. Checked for drivers, all working properly and updated, so it says.. Can anyone please help :(
Thank you.
Windows for home | Previous Windows versions | Devices and drivers
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Anonymous
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Anonymous
2015-05-31T01:13:09+00:00 I also had the AVG problem but deleted AVG when it happened, a while ago before I found out the problem could be fixed by the virus vault content. I re-downloaded AVG & of course nothing is there from the date it was messed up. I also downloaded some updates from this site and can't install them. My computer tells me there are updates waiting, but I can't find them and when I use the Windows 8.1 setting and click "updates," the box stays white and little spinning ribbon never goes away. There's a place where you can check a box in windows settings for automatic downloads but I try to check it and it won't take. Thanks for any help. it's been a long time and I'm paying for music and video services that are useless without sound.
Thank you again, Paula
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Anonymous
2015-06-03T21:22:21+00:00 Thank you so much, nothing seemed to work and not only audio but also other apps were failing. AVG should know about this. Thanks again!
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Anonymous
2015-06-03T21:26:06+00:00 I had uninstalled AVG as well before I found out the problem could be fixed by the virus vault. But when I reinstalled AVG, the data was still in the virus vault, even though it showed a date prior to the date the problems started. I dont know if this helps but if you find anything in the virus vault restore it.
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Anonymous
2015-07-01T21:51:36+00:00 What if you inadvertently uninstalled AVG before you were able to take the steps to restore the files?