KB2887595 update problem, "Failure configuring Windows updates-undoing changes".

Anonymous
2013-11-13T12:37:28+00:00

Hi,

When I try to apply KB2887595 after the restart I get this message: "Failure configuring Windows updates-undoing changes".How to resolve it?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

65 answers

Sort by: Oldest
  1. Anonymous
    2013-11-13T16:31:35+00:00

    I have had trouble on 2 Windows 8.1 x64 installations. One of them is a surface pro, which updated after about 10 attempts (having to fixit inbetween each attempt).

    On the other PC this update just won't install - it fails with error 80070057.

    I have run fixit muliple times, manually stopped the windows update service and deleted all entries in SoftwareDistribution and DataStore then restarted the service. I have also run

    • DISM.exe /Online /Cleanup-image /Restorehealth and Scanhealth

    I have tried all of these in clean boot and regular boot, and also manually downloaded the update and tried to install it - it fails.

    For me, KB2887595 simply will not install - it appears to start to download the update and then gives the error message.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-11-13T17:58:16+00:00

    Please look at the Event Viewer/Windows Logs/Application. (If there are too much events, clear the Application log and try again to install  KB2887595).

    My first event is this one:

    Fault bucket , type 0

    Event Name: WindowsWcpOtherFailure3

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: 6.3.9600

    P2: identity\id_authority.cpp

    P3: Windows::Identity::Rtl::Implementation::CRtlIdentityAuthority::IRtlIdentityAuthority_GenerateKeyFormIntoBuffer

    P4: 1234

    P5: c000000d

    P6: 0x26db9b12

    P7:

    P8:

    P9:

    P10:

    etc. There are eight more events, but this is the first, maybe this is the cause of the problem.

    Strange

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-11-13T19:08:28+00:00

    This doesn't mean anything to me.

    Fault bucket , type 0

    Event Name: AEAPPINVW8

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: 48

    P2: 2

    P3: 6.3.0.0

    P4: 1032

    P5: 2

    P6:

    P7:

    P8:

    P9:

    P10:

    Attached files:

    These files may be available here:

    Analysis symbol:

    Rechecking for solution: 0

    Report ID: 3c9c731d-4c83-11e3-bec1-d027889887d7

    Report Status: 96

    Hashed bucket:

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-11-14T05:13:51+00:00

    Looks like we have different issues with the same (80070057) error code.

    Maybe we must wait for the fix of the fix.

    Strange

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-11-14T13:45:12+00:00

    Hi Tomi,

    When you get the error ""Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates"

    You can try the steps listed from the Microsoft KB article listed here:

    "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

    http://support.microsoft.com/kb/949358/en-us 

    NOTE: After you perform Clean boot on the computer, you will need to restart the computer to boot normally.

    This section describes on how to reset the computer to boot normally-

    How to reset the computer to start as usual after clean boot troubleshooting

    Keep us posted on the progress of the issue.

    Was this answer helpful?

    0 comments No comments