KB2887595 update problem, "Failure configuring Windows updates-undoing changes".

Anonymous
2013-11-13T12:37:28+00:00

Hi,

When I try to apply KB2887595 after the restart I get this message: "Failure configuring Windows updates-undoing changes".How to resolve it?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-11-14T15:00:56+00:00

    Hi dimbo33,

        I have the same problem(80070057) with you and I have tried all the things that you have done. Same as you, none of them works.

        In the Chinese Microsoft Community, one person says that this patch is not for windows 8.1 and provide this link: http://www.microsoft.com/en-US/download/details.aspx?id=41076 . This is the page for Windows Server 2012's KB2887595, but it is strange that the patch file in this page is also called KB2887595. I download this patch and finally it successfully updated.

       Maybe Microsoft have mixed up these two patches.

       The directly download link: http://download.microsoft.com/download/9/1/C/91C8A87D-E1C0-45F6-A007-2F72110153D5/Windows8.1-KB2887595-v2-x64.msu

       I think you should have a try. Hope it works!

    Interesting. I will give this a go. Have you had any trouble since applying it?

    Strangely, I did get it the regular windows update version to install on my surface pro, but only after many many attempts.

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  2. Anonymous
    2013-11-14T14:57:42+00:00

    To those that sent possible solutions, thank you for trying to help me, but unfortunately none of them worked. I am at a loss to fix this problem.

    Thanks again for replying.

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  3. Anonymous
    2013-11-14T14:55:21+00:00

    Hi dimbo33,

        I have the same problem(80070057) with you and I have tried all the things that you have done. Same as you, none of them works.

        In the Chinese Microsoft Community, one person says that this patch is not for windows 8.1 and provide this link: http://www.microsoft.com/en-US/download/details.aspx?id=41076 . This is the page for Windows Server 2012's KB2887595, but it is strange that the patch file in this page is also called KB2887595. I download this patch and finally it successfully updated.

       Maybe Microsoft have mixed up these two patches.

       The directly download link: http://download.microsoft.com/download/9/1/C/91C8A87D-E1C0-45F6-A007-2F72110153D5/Windows8.1-KB2887595-v2-x64.msu

       I think you should have a try. Hope it works!

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  4. Anonymous
    2013-11-14T14:27:59+00:00

    Had this problem on 2 computers.  1 finally took and installed.  My laptop won't install the update no matter what I try.

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  5. Anonymous
    2013-11-14T14:26:51+00:00

    Hi Tomi,

     

    When you get the error ""Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates"

     

    You can try the steps listed from the Microsoft KB article listed here:

     

    "Failure configuring Windows updates. Reverting changes. Do not turn off your computer" error when you try to install Windows updates

    http://support.microsoft.com/kb/949358/en-us 

     

    NOTE: After you perform Clean boot on the computer, you will need to restart the computer to boot normally.

     

    This section describes on how to reset the computer to boot normally-

    How to reset the computer to start as usual after clean boot troubleshooting

     

    Keep us posted on the progress of the issue.

     

     

    I already tried the clean boot approach. For me the update still fails even in a clean boot state.

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