devices and Printers window loads real slow in windows 8.1

Please excuse this stupid, newbie question, but how would I know for sure if I do or don't have a RealTek driver installed?  I know the HP driver update page for my particular machine offers them for download, so I assume I have a motherboard that uses a RealTek driver for its onboard sound.  I'm pretty sure, but not absolutely sure, that I didn't download and install the RealTek driver, since I used a Creative sound card, but how can I check to be certain?

Hi,

Does the issue occur only when you open devices and printers window?

I have tried to open devices and printers Window in my Windows 8.1 computer and it loads pretty fast. I would suggest you to boot the computer into safe mode and check if the issue persists. Safe mode starts Windows with a minimal set of drivers and services. If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes. I would suggest you to boot the computer in safe mode and check if the issue persists. Refer this link to boot the computer in safe mode:

http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Post us the results once you try the above steps.

Indeed.

Similar Microsoft answer was given to the same question in the Windows 8 post. 

I did try Microsoft's suggestions which took a lot of time and effort and produced nothing.

I have also switched on the Bluetooth settings but that didn't work either.

Hopefully this issue will be addressed in the upcoming Windows 8.1 Update 1?

The Bluetooth service is turned on.  8.1 only has one (or at least only one is installed on my desktop pc).

Here's a video for MS to chew on....it took a total of 9+ minutes to load.  I stopped recording at 8+ because my arm got tired.

https://dl.dropboxusercontent.com/u/3462318/DevicesAndPrinters-9minutesToload.m4v

Anybody else got any ideas?  Clearly Windows 8.1 is looking for something and not finding it!??

Hi,

Did you make any changes to the computer prior to the issue?

Method 1: I would also suggest you to run “System Maintenance” to diagnose and fix the issue. Follow these steps:

a.       Press “Windows key + W” from keyboard.

b.      Type “Troubleshooting” without quotes in the search box and hit enter

c.       From “Troubleshooting” windows click “View all” option from the left panel.

d.      In the list of options, click on “System maintenance”.

e.      Click “Next” and follow the on-screen instructions.

Method 2: I would suggest you to perform clean boot and check if the issue persists.

http://support.microsoft.com/kb/929135

Note: Follow How to reset the computer to start as usual after troubleshooting with clean boot from article KB929135 to reset the computer to normal mode.

Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.