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Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am running Vista and IE9, which, when I try to update, says that IE9 IS the most current browser for Vista. At someone else's suggestion, I went to TOOLS, COMPATIBILITY VIEW SETTINGS, and removed MSN.COM from the compatibility view list. My MSN.com homepage immediately changed from the unusable "list look" to what I assume is the new MSN. Try it - it can't hurt at this point.
Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
I had this problem with several machines at work and it was resolved by going to compatibility view settings andREMOVING msn.com from the list. Every machine that had this problem in IE9 also had msn.com listed in the compatability view settings.
This actuall works to solve the problem.
The new MSN has always worked just fine for me on the latest version of Firefox and IE 11, whether or not MSN is listed in compatibility view settings in IE 11. The problem mostly affects browsers other than the latest version of Firefox and IE, and in your situation IE 9, even though these other browsers are running the latest version in their chosen operating systems. Your solution is the answer to the MSN/IE 9 problem but does nothing for all the other browsers. Many users would be forced to upgrade to a newer operating system in order to install a later version of their browser and they choose not to do so, either because of the expense of a newer operating system or problems related to the newer operating systems. MSN can easily fix this problem but the developers choose not to do so. They can make the new MSN backward compatible with these other browsers. It's MSN's problem, not ours. MSN needs viewers. We DO NOT need MSN. It's basically a waiting game between MSN and the users; the old "who blinks first". I've removed MSN from my Pale Moon, Firefox and IE 11 browsers, even though it works perfectly in IE 11 and Firefox. My preferred browser is Pale Moon, which is a customized version of Firefox and a browser in its own right. I and many others have walked away from MSN entirely and I refuse to visit MSN again unless and until it's fixed.
MSN has been my browser for years and it contained my portfolio as I had modified it to my liking. It is has all been changed to an usable format so I am going to delete MSN and move onto something that is user friendly. I recommend the rest of you do the same.
You are not alone. Shame on you, Microsoft for orphaning the loyal masses.
