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Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am running Vista and IE9, which, when I try to update, says that IE9 IS the most current browser for Vista. At someone else's suggestion, I went to TOOLS, COMPATIBILITY VIEW SETTINGS, and removed MSN.COM from the compatibility view list. My MSN.com homepage immediately changed from the unusable "list look" to what I assume is the new MSN. Try it - it can't hurt at this point.
Today I was absolutely surprised when trying to access MSN Money and could not, getting instead the message "You are using an outdated browser. Please upgrade to the latest version for the best MSN experience." There was no warning yesterday or overnight when I was happily using the MSN Money site with no problems, that all of the sudden today there would be a "new" MSN site that would not be functional for many operating systems and browsers. The MSN pages are almost unusable, formatted as a long list and in a way that does not show or allow the former functionality. Can't access my stock portfolio yet, on which I rely. My browser is Safari 5.1.10. I visited the Apple Support site and there is not a newer version of Safari available for my operating system, which runs Mac OSX version 10.6.8. So I have the most up to date browser possible for my operating system. My Mac is a 2.8 GHz Intel Core i7 with 8 GB or RAM, quite modern enough according to the MSN compatibility site, and, their compatibility site also says my version of OSX is compatible with MSN. To try to get functionality, I uninstalled Silverlight and then re-installed it, following the installation instructions exactly at the Silverlight site. Re-started my browser but still no improvement at MSN.com. Can anyone offer help on this? Any idea why MSN does this to regular customers? Thank you.
I had this problem with several machines at work and it was resolved by going to compatibility view settings andREMOVING msn.com from the list. Every machine that had this problem in IE9 also had msn.com listed in the compatability view settings.
This actuall works to solve the problem.
Well I guess I spoke too soon…my solution will get me to the MSN home page, but the articles are still not coming up correctly….guess I'm back to square one.
riveraf, I tried every User Agent string I could find when MSN first threw this piece of **** at us; IE strings from different versions, Google strings, SeaMonkey strings, blah, blah, blah.............................
I can't believe that MSN censored the word c r a p; such a nanny.
Anyway, website developers use User Agent strings to identify the browser used for accessing the website. MSN's web server uses this information to provide content that is tailored for specific browsers. So, MSN could, if it wished to do so, tailor its website so that the new MSN displays properly in your browser and my Pale Moon browser. My Pale Moon browser uses the string "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.7) Gecko/20140907 Firefox/24.7 PaleMoon/24.7.2". MSN isn't going to allow us to spoof it with the User Agent strings of other browsers, although some browsers spoof their own strings. Chrome uses the Mozilla string.
After clearing internet cookies this morning New MSN doesn't display properly in Intenet Explorer or in MSN Premium. This on a desktop with WinVista 64. Things are getting even worserer around here Microsoft!
Well I guess I spoke too soon…my solution will get me to the MSN home page, but the articles are still not coming up correctly….guess I'm back to square one.
