Hi Dennis,
When you upgrade to Windows 8.1 from Windows store, then you don’t need any product key for Windows 8.1. This issue might occur if Windows activation file gets corrupted. I would suggest you to activate over phone.
- Press Windows key + X then click Run, then type: slui.exe 42. Next press the 'ENTER' key
- Select your 'Country' from the list.
- Choose the 'Phone Activation' option.
- Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
Please reply with the status of the issue, so that we could help you better.
hi,
I follow the above step until I get the installation id. I tried several times the given telephone number, but it keeps on giving me a funny tone as if the number is either not working or does not exists.
how can you help me to go through to the last step/