Windows 8.1: System Image Backup of C: drive fails, Error 0x8078012D and 0x8007045D

Anonymous
2014-01-04T23:16:08+00:00

Hello everyone.

I've a lot of people encounter problems similar to this, but here is my particular flavour:

I have a Windows 8.1. Pro (64 bit) desktop PC.

I am trying to use File History > System Image Backup to create a backup image of my C: drive.

I have been trying to save the backup both an external USB 3.0 drive, and this time to a network location (on a WD 'MyCloud' EX4 NAS)

Every time, the backup fails about 3/4 of the way through.

I get an error dialog saying

"The backup failed.  The operation failed due to a device error encountered either with the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation. (0x8078012D)Additional Information: The request could not be performed because of an I/O device error. (0x8007045D)"

I've spent many hours diligently running CHKDSK /R  both on my C:\ and the destination drives, and it has never once found any problems.

I've tried closing all applications, unnecessary services, background processes and disabling Windows Defender's real time malware checking whilst the backup takes place, but that doesn't seem to fix anything.

My hunch is that there's nothing wrong with the disks or hardware at all, and that this is some kind of obscure permissions problem, where Windows can't access symbolic links on my C: drive.

But I basically haven't a clue! :) 

I'd be very grateful for any suggestions at fixing this, as currently I don't have any backup image of my C:\ drive, so if my PC goes kaputt, I'll have days of manual re-installing and configuring to do.

Thanks.

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  1. Anonymous
    2014-05-28T18:04:48+00:00

    Here are a couple of relatively easy things to try, which may or may not help 

    • Try running the System File checker in case there are some of the System Files that are corrupted and preventing the system image from completing.
      • From Within the Command Prompt (run as administrator)
      • Type sfc /scannow
    • If any errors are found which can't be fixed then try the Deployment Image Servicing and Management Tool.  Once again this is run from within the Command Prompt as administrator.
      • DISM /Online /Cleanup-Image /RestoreHealth

    OK, now this is interesting - System File Checker reaches 24% of the Verification Phase, then says "Windows Resource Protection could not perform the required operation" and quits. Twice in a row.

    What on earth does that mean?!?

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  2. Anonymous
    2014-05-28T18:18:16+00:00

    Here are a couple of relatively easy things to try, which may or may not help 

    -

    • If any errors are found which can't be fixed then try the Deployment Image Servicing and Management Tool.  Once again this is run from within the Command Prompt as administrator.
      • DISM /Online /Cleanup-Image /RestoreHealth

    OK - and so the DISM comes back with "Error: 1117

    The request could not be performed because of an I/O device error. "

    Here is the enormous log, if it means anything to anyone......

    2014-05-28 19:11:33, Info                  DISM   PID=2216 TID=4780 Scratch directory set to 'C:\Users\David\AppData\Local\Temp'. - CDISMManager::put_ScratchDir

    2014-05-28 19:11:33, Info                  DISM   PID=2216 TID=4780 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct

    2014-05-28 19:11:33, Info                  DISM   PID=2216 TID=4780 Successfully loaded the ImageSession at "C:\WINDOWS\System32\Dism" - CDISMManager::LoadLocalImageSession

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Manager: PID=2216 TID=4780 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE:

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE:

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=amd64, Number of processors=12

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE: Dism.exe version: 6.3.9600.17031

    2014-05-28 19:11:33, Info                  DISM   DISM.EXE: Executing command line: DISM  /Online /Cleanup-image /RestoreHealth

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Getting Provider FolderManager - CDISMProviderStore::GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Loading Provider from location C:\WINDOWS\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Provider Store: PID=2216 TID=4780 Connecting to the provider located at C:\WINDOWS\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:33, Info                  DISM   DISM Manager: PID=2216 TID=4780 physical location path: C:\ - CDISMManager::CreateImageSession

    2014-05-28 19:11:33, Info                  DISM   DISM Manager: PID=2216 TID=4780 Copying DISM from "C:\WINDOWS\System32\Dism" - CDISMManager::CreateImageSessionFromLocation

    2014-05-28 19:11:34, Info                  DISM   DISM Manager: PID=2216 TID=4780 Successfully loaded the ImageSession at "C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014" - CDISMManager::LoadRemoteImageSession

    2014-05-28 19:11:34, Info                  DISM   DISM Image Session: PID=9176 TID=6072 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\OSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM OS Provider: PID=9176 TID=6072 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM OS Provider: PID=9176 TID=6072 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM OS Provider: PID=9176 TID=6072 Host OS verion is 6.3 - CDISMOSServiceManager::SetDllSearchPath

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\LogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\PEProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Warning               DISM   DISM Provider Store: PID=9176 TID=6072 Failed to Load the provider: C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Getting Provider DISMLogger - CDISMProviderStore::GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Manager: PID=2216 TID=4780 Image session successfully loaded from the temporary location: C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014 - CDISMManager::CreateImageSession

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Getting Provider OSServices - CDISMProviderStore::GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Target image information: OS Version=6.3.9600.17031, Image architecture=amd64

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\CbsProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\CbsProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\MsiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\MsiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\IntlProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\IntlProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\IBSProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\IBSProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\DmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\DmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM OS Provider: PID=9176 TID=6072 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive

    2014-05-28 19:11:34, Info                  DISM   DISM Driver Manager: PID=9176 TID=6072 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Warning               DISM   DISM Provider Store: PID=9176 TID=6072 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)

    2014-05-28 19:11:34, Warning               DISM   DISM Provider Store: PID=9176 TID=6072 Failed to Load the provider: C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Warning               DISM   DISM Provider Store: PID=9176 TID=6072 Failed to Load the provider: C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\AppxProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\AppxProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\AssocProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\AssocProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\GenericProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\GenericProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Loading Provider from location C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\TransmogProvider.dll - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Connecting to the provider located at C:\Users\David\AppData\Local\Temp\8F99ACBF-EFD7-4232-9385-68FDA6091014\TransmogProvider.dll. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Transmog Provider: PID=9176 TID=6072 Current image session is [ONLINE] - CTransmogManager::GetMode

    2014-05-28 19:11:34, Info                  DISM   DISM Transmog Provider: PID=9176 TID=6072 Audit Mode: [No] - CTransmogManager::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM Transmog Provider: PID=9176 TID=6072 GetProductType: ProductType = [WinNT] - CTransmogManager::GetProductType

    2014-05-28 19:11:34, Info                  DISM   DISM Transmog Provider: PID=9176 TID=6072 Product Type: [WinNT] - CTransmogManager::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM Transmog Provider: PID=9176 TID=6072 Product Type ServerNT : [No] - CTransmogManager::Initialize

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: OSServices

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Package Manager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: MsiManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: MsiManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IntlManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: IntlManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: IBSManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DriverManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DriverManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: SmiManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AppxManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AppxManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: AssocManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: AssocManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericManager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericManager.

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Edition Manager

    2014-05-28 19:11:34, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Edition Manager.

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-28 19:11:34, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 CBS session options=0x48100! - CDISMPackageManager::Internal_Finalize

    2014-05-28 19:14:58, Info                  DISM   DISM Package Manager: PID=9176 TID=3732  Error in operation: (null) (CBS HRESULT=0x8007045d) - CCbsConUIHandler::Error

    2014-05-28 19:14:58, Error                 DISM   DISM Package Manager: PID=9176 TID=6072 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x8007045d)

    2014-05-28 19:14:58, Error                 DISM   DISM Package Manager: PID=9176 TID=6072 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x8007045d)

    2014-05-28 19:14:58, Error                 DISM   DISM Package Manager: PID=9176 TID=6072 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x8007045d)

    2014-05-28 19:14:58, Error                 DISM   DISM Package Manager: PID=9176 TID=6072 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x8007045d)

    2014-05-28 19:14:58, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    2014-05-28 19:14:58, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=8007045D

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Finalizing CBS core. - CDISMPackageManager::Finalize

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-28 19:14:58, Info                  DISM   DISM Provider Store: PID=9176 TID=6072 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider

    2014-05-

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  3. Anonymous
    2014-05-28T18:55:20+00:00

    Both the SFC and DISM create log files which might provide some more clues.

    I found this reference in your DISM log file:

    2014-05-28 19:14:58, Info                  DISM   DISM Package Manager: PID=9176 TID=6072 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

    Googling the Error Messages and Numbers also brings up some other sites that might provide more information.

    The one thing that appears to be repeated under the various scenarios is that there is an I/O device error.

    Could this be associated with your SSD?  I don't know?

    If you have a spare hard drive, you might want to try cloning your SSD onto a hard drive and then try running from the hard drive.  Obviously, that wouldn't be easy and would take some time.  It's just a thought.

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  4. Anonymous
    2014-05-28T19:45:39+00:00

    Yes, I'd already looked at the CBS log but it didn't have any info of use!

    (i.e. the name of a file or process that couldn't be read).

    I know that all the scenarios say "I/O error" - but that's probably because they'll all calling the same piece of code, which has that text string associated with the return value - it doesn't necessarily mean it makes good sense... the one thing which DOESN'T give any I/O errors is CHKDSK /R !!! :)

    I can't clone the SSD because I can't make a system image!! lmao  :-D That's the whole problem in the first place :)

    I have to say, my system seems fast, stable and reliable, I have no problems with it! It's just I can't make a system image!

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  5. Anonymous
    2014-05-28T21:01:30+00:00

    If the system file checker finds an error, you can use the command below in an administrative command prompt to put a text file on your desktop.  Since the log includes all the SFC runs, you might check it so it only contains the last run.

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

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