Windows 8.1: System Image Backup of C: drive fails, Error 0x8078012D and 0x8007045D

Anonymous
2014-01-04T23:16:08+00:00

Hello everyone.

I've a lot of people encounter problems similar to this, but here is my particular flavour:

I have a Windows 8.1. Pro (64 bit) desktop PC.

I am trying to use File History > System Image Backup to create a backup image of my C: drive.

I have been trying to save the backup both an external USB 3.0 drive, and this time to a network location (on a WD 'MyCloud' EX4 NAS)

Every time, the backup fails about 3/4 of the way through.

I get an error dialog saying

"The backup failed.  The operation failed due to a device error encountered either with the source or the destination. If the source or destination volume is on a disk, run CHKDSK /R on the source or destination volume, and then retry the operation. (0x8078012D)Additional Information: The request could not be performed because of an I/O device error. (0x8007045D)"

I've spent many hours diligently running CHKDSK /R  both on my C:\ and the destination drives, and it has never once found any problems.

I've tried closing all applications, unnecessary services, background processes and disabling Windows Defender's real time malware checking whilst the backup takes place, but that doesn't seem to fix anything.

My hunch is that there's nothing wrong with the disks or hardware at all, and that this is some kind of obscure permissions problem, where Windows can't access symbolic links on my C: drive.

But I basically haven't a clue! :) 

I'd be very grateful for any suggestions at fixing this, as currently I don't have any backup image of my C:\ drive, so if my PC goes kaputt, I'll have days of manual re-installing and configuring to do.

Thanks.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-01-05T13:36:57+00:00

    It's my thread and I'm on a desktop. I haven't a clue what you're wittering on about. It's got nothing to do with desktops versus laptops.

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  2. Anonymous
    2016-01-05T13:10:12+00:00

    Under OS X I can clone the Internal Drive to any drive I like.

    For example we can clone the internal Drive to an external USB Drive and even boot from it !

    The best tools for this jobs are SuperDuper and CarbonCopyCloner.

    >Have you ever cloned a drive of apple laptop?

    yes

    >Can OSX clone to an external USB or Thunderbolt drive then boot from it while it's attached >externally.

    yes

    >And more important is have you ever restored that cloned image to a new or same drive?

    For example you can boot from the clone and simply restore to the internal drive without any strange issue.

    ps: I love OS X but I am not a fan of apples policies, poor warranty and overpriced hardware.

    Even tho I would buy again an overpriced Mac if it would work 100%. Sad but true is that even things crash under OS X .

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  3. Anonymous
    2016-01-05T12:57:21+00:00

    Daslicht,

    When you say it's simple what are steps to clone and restore?

    Have you ever cloned a drive of apple laptop?

    And more important is have you ever restored that cloned image to a new or same drive?

    Can OSX clone to an external USB or Thunderbolt drive then boot from it while it's attached externally.

    I suspect OSX which sits on top of Unix ( Free BSD? ) possibly uses "dd"...

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  4. Anonymous
    2016-01-05T12:44:50+00:00

    Why is it so hard to just clone a Windows Drive whereas it is so simple under OS X ?

    Heck it is even more simpel to install OS X on a PC than dealing with Windows.

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  5. Anonymous
    2016-01-05T12:39:38+00:00

    It's truly a shame that concerning this  issue Microsoft simply does not care.

    Microsoft has the resources and talent to fix this issue and even make it better, but for whatever reason chose not to do so.

    If for no other reason, they have a lot of other high revenue generating projects and products that are focus...

    Win 10 OS, Xbox One, Win 10 phones, Surface Pro and Surface Book, One Drive, 2016 Office apps, new browser Edge, etc...

    They should remove system image backup option on laptops.

    System image backups appear to work on desktops but have bad track record with laptops.

    Anyway, it's good you created this thread as many have benefited from info shared and exchanged here.

    Have great 2016.

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