We couldn't complete the updates Undoing changes; don't turn off your computer

Anonymous
2013-12-17T06:54:27+00:00

Original title: problem while updating

I am not able to login. whenever i start my pc it shows"we couldn't complete the updates Undoing anges don't turn off your computer"   I am seeing this screen since  24 hrs.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-12-18T01:58:55+00:00

Hi,

Do you remember which Windows Updates you were trying to install?

I would suggest you to refer to this article and perform the troubleshooting.

http://support.microsoft.com/kb/949358/en-us

Clean Boot: After troubleshooting in a Clean Boot state, make sure to place the computer back to Normal Startup Mode following the same link.

Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

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  1. Anonymous
    2015-09-11T19:57:18+00:00

    That is interesting. How do you stop the computer from try to update and then undo the changes?

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  2. Anonymous
    2015-09-13T04:36:54+00:00

    I want to say your right, but I'm having the same issue with windows 8.1, :(

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  3. Anonymous
    2015-10-08T16:16:11+00:00

    How can I download it when my computer is messed up? I have no way to fix this, and Windows has just messed up my computer. I didn't think Windows 8 could get worse but I guess we just had to wait for the updates...

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  4. Anonymous
    2015-11-18T14:30:22+00:00

    In my case I had Windows Server 2012 R2 virtual machines (virtualized through Hyper-V on another 2012 R2) and removing the "Secure Boot" option in the Hyper-V configuration fixed the problems. So, if you have it virtualized, please disable Secure Boot!

    I found the informations here: http://blog.powerbiz.net.au/fixes/we-couldnt-complete-the-updates-undoing-changes-error-on-windows-server-2012-r2/

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