We couldn't complete the updates Undoing changes; don't turn off your computer

Anonymous
2013-12-17T06:54:27+00:00

Original title: problem while updating

I am not able to login. whenever i start my pc it shows"we couldn't complete the updates Undoing anges don't turn off your computer"   I am seeing this screen since  24 hrs.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-12-18T01:58:55+00:00

Hi,

Do you remember which Windows Updates you were trying to install?

I would suggest you to refer to this article and perform the troubleshooting.

http://support.microsoft.com/kb/949358/en-us

Clean Boot: After troubleshooting in a Clean Boot state, make sure to place the computer back to Normal Startup Mode following the same link.

Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

Was this answer helpful?

60+ people found this answer helpful.
0 comments No comments

64 additional answers

Sort by: Newest
  1. Anonymous
    2014-05-13T07:16:54+00:00

    Hi Prashant,

    If you do not have a Windows 8 DVD, then you can download Windows 8 by following this article.

    http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    To create an installation media for Windows 8, follow this article.

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    (Also, article also applies to Windows 8).

    Now, you can follow the steps from the article to fix the issue.

    http://support.microsoft.com/kb/949358/en-us

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-05-07T13:19:16+00:00

    I have same problem as mention above and also i don't have Window 8 CD how i solve  ?

       Please help

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-05-07T11:50:57+00:00

    Hello sir,

           I have same prob as mention above bineet agarwal .  I dont have window 8 CD , So how can i solve this prob . 

         System :- Lenovo

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-04-22T23:36:46+00:00

    I'm running 8.1 on an Asus tablet with no boot disk. How do I resolve this issue?

    Was this answer helpful?

    0 comments No comments