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Original title: problem while updating
I am not able to login. whenever i start my pc it shows"we couldn't complete the updates Undoing anges don't turn off your computer"
I am seeing this screen since 24 hrs.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Do you remember which Windows Updates you were trying to install?
I would suggest you to refer to this article and perform the troubleshooting.
http://support.microsoft.com/kb/949358/en-us
Clean Boot: After troubleshooting in a Clean Boot state, make sure to place the computer back to Normal Startup Mode following the same link.
Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.
Well done "Microsoft Support Engineer" - really helpful advice there. I can't read the Help file and troubleshooting wizard within Windows Update. Had I thought of that I wouldn't still be fighting with a key domain controller on my network after 5 hours.
Hi,
There are some errors that are simply a matter of bad timing, and they can be caused by busy websites and slow Internet connections, or a number of other factors (anti-virus program or any other conflict with a third-party program). Sometimes you can fix these problems by trying to install the updates again.
After the restore,you can run the Windows 8.1 update troubleshooter.
You might be able to automatically fix some problems by running the Windows Update Troubleshooter.
Also, you can place the computer in a Clean boot state and then install the updates.
To help troubleshoot issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows 8.1
http://support.microsoft.com/kb/929135
Note: Follow the section "More information" to reset the computer to start as usual after troubleshooting with clean boot.
Having the same issue, SIGH!
We need an answer to:
What's causing the update/hotfix to fail?
Why it's not Undoing the changes as it saying?
How do you complete the update after the restore!
Hi Prashant,
If you do not have a Windows 8 DVD, then you can download Windows 8 by following this article.
http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only
To create an installation media for Windows 8, follow this article.
http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media
(Also, article also applies to Windows 8).
Now, you can follow the steps from the article to fix the issue.
