We couldn't complete the updates Undoing changes; don't turn off your computer

Anonymous
2013-12-17T06:54:27+00:00

Original title: problem while updating

I am not able to login. whenever i start my pc it shows"we couldn't complete the updates Undoing anges don't turn off your computer"   I am seeing this screen since  24 hrs.

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-12-18T01:58:55+00:00

Hi,

Do you remember which Windows Updates you were trying to install?

I would suggest you to refer to this article and perform the troubleshooting.

http://support.microsoft.com/kb/949358/en-us

Clean Boot: After troubleshooting in a Clean Boot state, make sure to place the computer back to Normal Startup Mode following the same link.

Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

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  1. Anonymous
    2016-10-04T10:30:22+00:00

    Hi,

    Do you remember which Windows Updates you were trying to install?

    I would suggest you to refer to this article and perform the troubleshooting.

    http://support.microsoft.com/kb/949358/en-us

    Clean Boot: After troubleshooting in a Clean Boot state, make sure to place the computer back to Normal Startup Mode following the same link.

    Here's the link to the webpage that offered me a solution.

    http://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-windows-10/

    Let us know if it helps. If the issue persists, please reply, we will be glad to assist you further.

    I had this problem with Windows 10. So I searched the net and found this that worked perfect :

    The option to uninstall Windows Updates (not driver updates) is buried in the Settings app. Open Settings and navigate to Update & security > Windows Update > Advanced options > View your update history. You’ll see a link reading “Uninstall updates” at the top of the update history list.

    (In the Windows Insider Preview, there was also a link here for uninstalling the latest build. If Microsoft rolls out a big update to Windows 10 as a “build” again, you might see a link right under “Uninstall updates” for rolling back to an earlier build.)

    This link takes you to the “Uninstall an update” dialog, where you can uninstall an individual Windows Update if it’s causing problems on your system.

    I found that geek.com had the answer : looked after historic updates and, using Microsoft wushowhide I did hide the updates that failed installation and then everything went well. Everything got arranged definitely when I updated windows 10 Pro to Windows Anniversary. Hope this shall help someone.

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  2. Anonymous
    2016-10-03T14:11:56+00:00

    Yr answer for safe modelays here: https://support.lenovo.com/us/en/solutions/ht116905

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  3. Anonymous
    2016-10-03T05:15:56+00:00

    How do you get into a clean boot state. I'm just a windows user not a propeller head? This has turned my pc into a boat anchor.

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  4. Anonymous
    2016-06-25T18:16:30+00:00

    Hi Prashant,

    If you do not have a Windows 8 DVD, then you can download Windows 8 by following this article.

    http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

    To create an installation media for Windows 8, follow this article.

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    (Also, article also applies to Windows 8).

    Now, you can follow the steps from the article to fix the issue.

    http://support.microsoft.com/kb/949358/en-us

    Without the CD you suggest downloading software. How is that possible with the " we couldn't complete the update undoing changes don't turn off your computer " cycling?

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