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In the past week I have experienced on my Windows 7 Professional system three BSODs. I have done Google searches, and I am not sure what the casuse(s) is/are. Some sites point to a device driver. I am running verifier on seven non-MS drivers. I have loaded the three minidumps to SkyDrive. I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver. Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years. I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.
Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms. As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them. I ran a memory test for 8 hours on Sunday; no problems were found.
My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new. The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.
Thanks.
--Barry S. Finkel
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Barry
I ran the fixit from the KB article. Is this related to my problems?
No. It is to eliminate an unrelated error.
Do you have a full Windows 7 Professional DVD?
IObit SmartDefrag may be the cause of your problems. Do you have Advanced System Care, any other registry cleaner, or optimiser on your computer?
Gerry, I ran the fixit from the KB article. Is this related to my problems? I regularly defrag my C drive with IObit SmartDefrag after each backup, and I plan to do a backup tonight. The KB article says that the situation described may not cause any problems with the Windows operation.
--Barry Finkel
Barry
Log Name: Application
Source: Microsoft-Windows-Defrag
Date: 06/01/2014 12:51:15
Event ID: 257
Level: Error
Description:
The volume Win7-BOOT (C:) was not defragmented because an error was encountered: The dirty bit is set on this volume. (0x89000015)
<EventData>
<Data>Win7-BOOT (C:)</Data>
<Data>The dirty bit is set on this volume. (0x89000015)</Data>
Do you have a full Windows 7 Professional DVD?
To eliminate recurring Event ID: 10 errors in your Application log please run the Fix it in this KB Article
Gerry, I rebooted into safe mode. In the process I checked the BIOS clock, and the clock was correct. I have no idea what would cause the systray clock to be fast. I got the system info and the application and system event logs.
sysingo.140106.txt http://sdrv.ms/1efzZ58
ApplicationLog.140106.evtx http://sdrv.ms/JDOaaV
SystemLog.140106.evtx http://sdrv.ms/1iJQ1ts
Let me know what you find in these logs. Thanks.
--Barry Finkel
Barry
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.
Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.
For help with Sky Drive see paragraph 9.3:
