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In the past week I have experienced on my Windows 7 Professional system three BSODs. I have done Google searches, and I am not sure what the casuse(s) is/are. Some sites point to a device driver. I am running verifier on seven non-MS drivers. I have loaded the three minidumps to SkyDrive. I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver. Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years. I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.
Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms. As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them. I ran a memory test for 8 hours on Sunday; no problems were found.
My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new. The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.
Thanks.
--Barry S. Finkel
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just had another BSOD NTFS (24) at 15:04.
011314-24359-01.dmp http://sdrv.ms/JVWpiR
As with almost all of my other NTFS BSODs, arg2=001904fb and that translates to a source file and line number. I ran a chkdsk c:, and no errors were reported. I have not found anything online that describes the cause for this BSOD.
--Barry Finkel
Here is what transpired over the weekend and this morning:
Sat evening/Sun morning both Firefox and Thunderbird crashed. They both crash frequently. While I was processing the Firefox crash (saving the details, decoding the crash time, and restarting Firefox), at 08:33 I had a BSOD:
BAD_POOL_HEADER (19) arg1=00000020
This is not the first BSOD with these symptoms. The machine rebooted, There was an auto-ckdsk c: during the reboot, and it found problems. I do not know where the log is placed. After reboot, there was only one file: found.010\file0000.chk , and that file has zero length.
At 08:53 I did another reboot to check the BIOS clock and because you wamted some reboots. The BIOS clock was correct.
This morning at 09:45 Firefox crashed again, and it would not restart. I assume that something is left in memory that prevents Firefox from starting. I had to reboot at 09:47 to get Firefox working. When I
checked at 14:03 the system clock was 46 seconds fast; I assume that it was correct after the reboot at 09:47. I am not sure what would cause the system clock to run fast; it was running correctly for many months with my new motherboard, which I installed last May 25. I have uploaded new event logs and the minidump.
ApplicationLog.140113.evtx http://sdrv.ms/1ayQxX1
SystemLog.140113.evtx http://sdrv.ms/KfwimA
011214-47828-01.dmp http://sdrv.ms/1cfo5ph
Is there any other documentation you want?
Barry
Please allow 2/3 hours for the system to run before uploading further information so that the impact of making changes can become apparent. Restart your computer twice during this time.
Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here. You can remove the earlier copies of the logs from your Sky Drive.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.
I ran 468386_intl_i386_zip.exe , and it reported that all files had been successfully unzipped. I assume that it did what it was supposed to do. Exactly what it did or what it is supposed to do I do not know.
--Barry Finkel
