BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1) - Windows 7 Professional

Anonymous
2013-12-17T16:43:19+00:00

In the past week I have experienced on my Windows 7 Professional system three BSODs.  I have done Google searches, and I am not sure what the casuse(s) is/are.  Some sites point to a device driver.  I am running verifier on seven non-MS drivers.  I have loaded the three minidumps to SkyDrive.  I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver.  Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years.  I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.

Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms.  As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them.  I ran a memory test for 8 hours on Sunday; no problems were found.

My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new.  The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.

Thanks.

--Barry S. Finkel

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Newest
  1. Anonymous
    2013-12-21T00:19:36+00:00

    Barry

    From your System Information file

    [Problem Devices]

    Device PNP Device ID Error Code       

    Virtual Disk Bus Enumerator  ROOT\SYSTEM\0001   39         

    Type Device Manager in the Search box above the Start button and press ENTER. Are there any yellow question marks in Device Manager? If yes what is the Device Error code.

    To see Hidden Devices (Non Plug and Play Drivers) you need to select View, Show Hidden Devices. It is necessary to do this every time you open Device Manager if you need to see them.

    A further complication can be Ghosted Devices –installed but not connected!

    http://www.lockergnome.com/windows/2005/04/29/display-hidden-devices-in-device-manager-xp/

    Error codes in Device Manager:

    http://technet.microsoft.com/en-us/library/cc771355(v=ws.10).aspx

    In Device Manager right click on the device and select Properties, Details tab. You will see displayed Property and Value. To the right of Property is a scroll. From the list accessed using the scroll, select Device Description and this may give an understandable Device Name as the value. Use the scroll again and select Device Instance Path. The value shown will most likely mean nothing to you. Place the cursor on the value, right click and copy into a further message here.

    Please check the chipset installed version:

    http://www.tomshardware.co.uk/forum/209590-30-which-chipset-driver-version-have#.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-20T20:11:45+00:00

    I uninst5alled ASC.  I have not done anything with Spybot, as I am not concerned about the extra cycles used.  I like the PC Wizard temperature display in the screen, and I am not concerned about the extra cycles. I finally got the  HECI_allOS_2.1.22.1033_PV.exe installed.  It would not install by itself, as it is designed for XP and Vista.  I found an Intel site that told me how to install that driver.  Since that time

    I have experienced three BSOD dumps/reboots:

    12/19 21:33 BAD_POOL_HEADER (19) Arg1=20             Minidump 80250

    12/20 01:58 BAD_POOL_HEADER (19) Arg1=03             Minidump 55515

    12/20 13:11 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e) Minidump 47343

    I have uploaded these files:

    121913-80250-01.dmp              http://sdrv.ms/1bWplwV

    122013-55515-01.dmp              http://sdrv.ms/1bWpqRg

    122013-47343-01.dmp              http://sdrv.ms/1bWpG2S

    systeminformationm.131220.txt    http://sdrv.ms/1bWpKPW

    driverview.131220.txt            http://sdrv.ms/1l1U3dA

    I have no idea what is causing these seemingly random BSODs; I have no idea if they are related.  These three are the 96th - 98th BSODs logged since I replaced my motherboard on May 25.

    --Barry Finkel

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-19T18:50:14+00:00

    Barry

    From your system Information file:

    [Problem Devices]

    Device PNP Device ID Error Code       

    Virtual Disk Bus Enumerator  ROOT\SYSTEM\0001   39         

    PCI Simple Communications Controller              PCI\VEN_8086&DEV_29A4&SUBSYS_514D8086&REV_02\3&2B8E0B4B&0&18              The drivers for this device are not installed. 

    Please download and install Intel® ME: Management Engine Driver for Intel 963/965 Chipset-Based Desktop Boards version 2.1.22.1033:

    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=10895&ProdId=2372&lang=eng

    Advanced System Care 7 is installed on your computer. It is not software I would allow on any computer under my control. I recommend it is uninstalled. by Select Start, Control Panel, Programs and Features, place the cursor on Advanced System Care 7, right click and select Uninstall from the drop down menu.

    PC Wizard  is installed. I cannot see that much benefit is gained by using this software. In addition it consumes scarce resources for no return.

    You are running Tea Timer. This does give benefits but it makes heavy demands on resources. You can run Spybot without Tea Timer. To do that you have to uninstall Spybot and reinstall Spybot, opting out of Tea Timer during the installation process.

    Please allow 2/3 hours for the system to run before uploading further information so that the impact of making changes can become apparent. Restart your computer twice during this time.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-19T15:10:53+00:00

    49375 - http://sdrv.ms/1dRKX0H

    51250 - http://sdrv.ms/19AjWiX

    41953 - http://sdrv.ms/1eqK7fT

    DriverView - http://sdrv.ms/JLrBl2

    SystemInformation - http://sdrv.ms/19f7PtN

    Let me know if there are problems with these links.

    --Barry Finkel

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-12-18T23:33:52+00:00

    Barry

    To upload click on this link:

    https://skydrive.live.com/

    Place the cursor on Files and click on Upload.

    A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.

    A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.

    Click on Sharing and then click on Get a Link.

    Click on Make Public

    Click on Everyone under Permissions.

    Click on Shorten.

    Place the cursor in the shortened link, right click and select Copy.

    Paste into your reply to these forums.

    Click on Done.

    It is important to Paste before clicking on Done to avoid pasting the wrong link.

    http://www.wikihow.com/Use-SkyDrive

    Access your Sky Drive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.

    Was this answer helpful?

    0 comments No comments