BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1) - Windows 7 Professional

Anonymous
2013-12-17T16:43:19+00:00

In the past week I have experienced on my Windows 7 Professional system three BSODs.  I have done Google searches, and I am not sure what the casuse(s) is/are.  Some sites point to a device driver.  I am running verifier on seven non-MS drivers.  I have loaded the three minidumps to SkyDrive.  I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver.  Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years.  I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.

Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms.  As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them.  I ran a memory test for 8 hours on Sunday; no problems were found.

My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new.  The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.

Thanks.

--Barry S. Finkel

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-02-24T18:00:00+00:00

    I have not yet completed moving the data from my two IDE disk drives to the new SATA drive.  I ran into some problems and some time constraints.   My two boot volumes (Win 7 and XP) are on the existing, older SATA.

    Within the past 30 hours, I have experienced four BSOD outages:

         02/23/2013 04:40  BSOD: (126) BAD_POOL_CALLER (c2)

         02/23/2014 17:43  BSOD: (127) KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)

         02/23/2014 23:28  BSOD: (128) APC_INDEX_MISMATCH (1)

         02/24/2014 09:07  BSOD: (129) DRIVER_CORRUPTED_EXPOOL (c5)

    and I really would like to discover what are the causes of these outages.  I have a hard time believing that they are all have the same cause.  I just did a quick calculation, and in 240+ days since I installed my new motherboard, I have logged 129 BSOD outages.  For some, I have found the cause and installed updated software.  But that is still about one BSOD every other day.  I assume that other Windows 7 customers do not have this frequency of BSOD errors.

    About a week ago, the "Action Center" gave me a pop-up window asking permission to send the last seven minidumps to Micrtosoft.  I clicked YES, and the response was "server not available, try later".  I would like to send the minidumps officially to MS, but I have no idea how to do that.

    --Barry Finkel

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  2. Anonymous
    2014-01-15T16:41:31+00:00

    My computer is dual-boot - Windows 7 Pro and XP.  I boot into XP only to patch it or when Win 7 has boot problems.  Both OSes boot from a sATA drive.  I have two IDE drives that I believe are working fine.  These two IDE disks are connected via an IDE card, as the IDE port on the motherboard has two DVD drives.  One of my brothers believes (without evidence) that it is my IDE card that is causing my problems; I do not believe him.  This card (VIA 6421) does not have its own drivers; it uses the native drivers in Windows 7.  The card supports RAID, but I am not using RAID.  I need to decide into what sized disks to partition the new SATA drive; then I will copy the data from the disk partitions on the two IDE drives onto the new SATA drive.

    --Barry Finkel

    --Barry Finkel

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  3. Anonymous
    2014-01-15T13:40:34+00:00

    Barry

    Is your computer dual booting i.e. do you  have a copy of Windows XP installed in addition to Windows 7?

    As you are replacing hard drives I suggest we do not investigate the causes of blue screen errors further until replacement is completed. If you get another blue screen after replacement we can continue the investigation.

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  4. Anonymous
    2014-01-14T21:31:51+00:00

    I downloaded that Seagate utility and ran it; I am not sure what I needed to run.  My two IDE drives produced "Short-DST - Failed"; and the one SATA drive reported "ShortDST- Pass".  I have another SATA drive that I recently installed; I plan to partition it and move the partitions from the IDE drives to the new SATA drive.  I did note test the new SATA drive.

    Now for the recent happenings:

    01/14 08:22 Thunderbird crashed and would not restart.   The system clock was 1:13 fast.  I rebooted to get Thunderbird to run.  There must be something left in memory that was causing Thunderbird to crash upon restart.  During the reboot I checked the BIOS clock; it was correct. That reboot did an auto-chkdsk c:, and there were two files that were repaiied.  These two files are data files for an application I am running.  I do not know if chkdsk saved the log.  After the reboot there was no new found.011 directory, so there were no orphaned files.  After the reboot, the system clock was OK.

    01/14 14:32 I rebooted after installing the "patch Tuesday" patches.  Before the first reboot, the system clock was 41 seconds fast; it had gained 41 seconds since 08:22.

    01/14 14:48  The system had a BSOD KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e) [Arg1: C0000005] .  My last BSOD with these symptoms was 09/17/2013 at 23:57.  I up-oaded the mini-dump:

       011414-45218-01.dmp    http://sdrv.ms/1eR2DKs

    --Barry Finkel

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  5. Anonymous
    2014-01-14T00:10:08+00:00

    Barry

    Please download and run Sea Tools for Windows test on your drive:

    http://www.seagate.com/gb/en/support/downloads/seatools/seatools-win-master/

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