BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1) - Windows 7 Professional

Anonymous
2013-12-17T16:43:19+00:00

In the past week I have experienced on my Windows 7 Professional system three BSODs.  I have done Google searches, and I am not sure what the casuse(s) is/are.  Some sites point to a device driver.  I am running verifier on seven non-MS drivers.  I have loaded the three minidumps to SkyDrive.  I am not sure for what to look in the minidumps (or the full dumps, which I also have)) to locate the failing driver.  Note that I spent 25+ years as an IBM mainframe systems programmer, and I looked at many system dumps during those 25+ years.  I do not know enough about the internals of Windows 7 to be able to look at the dumps and determine what happened.

Also, I have experienced many seemingly random BSODs since I installed a new motherboard on May 25; I am currently concentrating on the last three BSODs, which were all (c1) symptoms.  As far as I know, all of my device drivers are up-to-date; there are web sites that offer me newer drivers, but those are not manufacturers' web sites, so I do not download drivers from them.  I ran a memory test for 8 hours on Sunday; no problems were found.

My last three BSODs were (c1), and there were no dumps of that type in the previous 90 BSODs, so this problem is new.  The first of the three was 12/11 at 09:25, and the previous day I had installed 10 hotfixes on patch Tuesday.

Thanks.

--Barry S. Finkel

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-01-15T13:40:34+00:00

    Barry

    Is your computer dual booting i.e. do you  have a copy of Windows XP installed in addition to Windows 7?

    As you are replacing hard drives I suggest we do not investigate the causes of blue screen errors further until replacement is completed. If you get another blue screen after replacement we can continue the investigation.

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  2. Anonymous
    2014-01-14T21:31:51+00:00

    I downloaded that Seagate utility and ran it; I am not sure what I needed to run.  My two IDE drives produced "Short-DST - Failed"; and the one SATA drive reported "ShortDST- Pass".  I have another SATA drive that I recently installed; I plan to partition it and move the partitions from the IDE drives to the new SATA drive.  I did note test the new SATA drive.

    Now for the recent happenings:

    01/14 08:22 Thunderbird crashed and would not restart.   The system clock was 1:13 fast.  I rebooted to get Thunderbird to run.  There must be something left in memory that was causing Thunderbird to crash upon restart.  During the reboot I checked the BIOS clock; it was correct. That reboot did an auto-chkdsk c:, and there were two files that were repaiied.  These two files are data files for an application I am running.  I do not know if chkdsk saved the log.  After the reboot there was no new found.011 directory, so there were no orphaned files.  After the reboot, the system clock was OK.

    01/14 14:32 I rebooted after installing the "patch Tuesday" patches.  Before the first reboot, the system clock was 41 seconds fast; it had gained 41 seconds since 08:22.

    01/14 14:48  The system had a BSOD KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e) [Arg1: C0000005] .  My last BSOD with these symptoms was 09/17/2013 at 23:57.  I up-oaded the mini-dump:

       011414-45218-01.dmp    http://sdrv.ms/1eR2DKs

    --Barry Finkel

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  3. Anonymous
    2014-01-14T00:10:08+00:00

    Barry

    Please download and run Sea Tools for Windows test on your drive:

    http://www.seagate.com/gb/en/support/downloads/seatools/seatools-win-master/

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  4. Anonymous
    2014-01-13T21:24:13+00:00

    I just had another BSOD NTFS (24) at 15:04.

    011314-24359-01.dmp    http://sdrv.ms/JVWpiR

    As with almost all of my other NTFS BSODs, arg2=001904fb and that translates to a source file and line number.  I ran a chkdsk c:, and no errors were reported.  I have not found anything online that describes the cause for this BSOD.

    --Barry Finkel

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  5. Anonymous
    2014-01-13T20:34:01+00:00

    Here is what transpired over the weekend and this morning:

    Sat evening/Sun morning both Firefox and Thunderbird crashed.  They both crash frequently.  While I was processing the Firefox crash (saving the details, decoding the crash time, and restarting Firefox), at 08:33 I had a BSOD:

         BAD_POOL_HEADER (19)  arg1=00000020

    This is not the first BSOD with these symptoms.  The machine rebooted,  There was an auto-ckdsk c: during the reboot, and it found problems.  I do not know where the log is placed.  After reboot, there was only one file: found.010\file0000.chk , and that file has zero length.

    At 08:53 I did another reboot to check the BIOS clock and because you wamted some reboots.  The BIOS clock was correct.

    This morning at 09:45 Firefox crashed again, and it would not restart.  I assume that something is left in memory that prevents Firefox from starting.  I had to reboot at 09:47 to get Firefox working.  When I

    checked at 14:03 the system clock was 46 seconds fast; I assume that it was correct after the reboot at 09:47.  I am not sure what would cause the system clock to run fast; it was running correctly for many months with my new motherboard, which I installed last May 25.  I have uploaded new event logs and the minidump.

         ApplicationLog.140113.evtx  http://sdrv.ms/1ayQxX1

         SystemLog.140113.evtx        http://sdrv.ms/KfwimA

         011214-47828-01.dmp         http://sdrv.ms/1cfo5ph

    Is there any other documentation you want?

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