can't update to 8.1 0xc1900101-0x20017

Anonymous
2013-10-17T20:08:40+00:00

Tried to the new release 8.1 today 10/17.  My desktop was successful, but my laptop failed with can't update to 8.1 0xC1900101-0x20017.

I have read a clean install may be required. I have just installed windows 7 then upgraded to windows 8 about one month ago. Is there a way of downloading an ISO image for 8.1 and a key to due a clean install of 8.1 without paying $150.

The laptop is a ASUS U43F with a Crucial M500 960GB SSD.

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2013-10-18T02:42:26+00:00

    Hi Russell,

    This is caused by a driver bug check during boot. Make sure all drivers have been updated.

    I would suggest you to update the all drivers (Network, display) and check if that helps.

    I would also suggest you to check Private Message for more information.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

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  2. Anonymous
    2013-10-18T10:57:58+00:00

    I have updated every driver, including BIO's and I'm still getting the same error code as above. I have tried installing a dozen times and still no joy. I have used the diagnostic software on my PC, Alienware Autopsy and Dells own device checker and I can't find any problems.

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  3. Anonymous
    2013-10-22T20:39:22+00:00

    Have an asus u43f which updated to windows 8.0 without a hitch. Updating to windows 8.1 never worked but yielded an error code 0xc1900101-0x20017 each time. Tried all the remedies offered on several websides including Microsoft.  Need a fix soon/thanks

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  4. Anonymous
    2013-10-24T18:40:02+00:00

    Have an asus u43f which updated to windows 8.0 without a hitch. Updating to windows 8.1 never worked but yielded an error code 0xc1900101-0x20017 each time. Tried all the remedies offered on several websides including Microsoft.  Need a fix soon/thanks

    I have the same issue with the same model. I believe it to be the intel video adapter driver. I tried downloading the newest version from the intel site but it would not install. ASUS may have to issue a new video driver for this model. I can't seem to find anything on their website and I already have their suggested driver that worked fine in doing an upgrade to Windows 8.

    Check the status of your drivers be going to Intel's website and using their tool to check driver versions.

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  5. Anonymous
    2013-10-26T15:48:51+00:00

    Same problem with U43JC.

    Does anyone know if a clean install will even work?

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