can't update to 8.1 0xc1900101-0x20017

Anonymous
2013-10-17T20:08:40+00:00

Tried to the new release 8.1 today 10/17.  My desktop was successful, but my laptop failed with can't update to 8.1 0xC1900101-0x20017.

I have read a clean install may be required. I have just installed windows 7 then upgraded to windows 8 about one month ago. Is there a way of downloading an ISO image for 8.1 and a key to due a clean install of 8.1 without paying $150.

The laptop is a ASUS U43F with a Crucial M500 960GB SSD.

Windows for home | Previous Windows versions | Install and upgrade

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  1. Anonymous
    2015-06-04T13:23:53+00:00

    This issue seems to be a compatibility issue with something in the Asus configuration that neither Asus or Microsoft seem committed to resolving. I would flush the Asus laptop and move on to a newer laptop.  That's what I did.  I bought a new Acer laptop and use my old Asus laptop for a teleprompter in a video recording studio I've set up for online training I do.

    if you're really serious about moving to Windows 10, you need a new laptop with touch screen capability to take advantage of it in my opinion.  I would be cautious about moving to Windows 10; however, it seems clear that Microsoft is going to begin charging annual subscription fees to users after the first year.  If you move to Windows 10, you could be paying annual subscription renewals forever after the first year.

    Maybe that might fund a better level of support.

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  2. Anonymous
    2015-06-04T12:25:00+00:00

    Hi Tim, Just tried ISO DVD clean installs with Windows 10 Build 10074 and Build 10130 still no joy. Both crash early in the install shortly after Install starts up. You can see the install circle start to draw the first dot on Build 10074 or first two dots on Build 10130 before getting "SYSTEM_THREAD_EXCEPTON_NOT_HANDLED"

    error and aborting the install.

    This looks to be much sooner than the windows 8.1 update crash that looks like it close to the end of the install.

    I wish Microsoft and/or ASUS would resolve this issue for Windows 10 final release in July.

    I am with you windows 8 was bad and I would hate to be stuck at that version with a high end laptop.

    Ubuntu latest version works fine.

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  3. Anonymous
    2015-01-26T18:51:45+00:00

    Hi Russell, I tried many thing and posted in this blog, did not have anyone respond with a successful install to 8.1,  I just use 8.0 and waiting for someone to find a solution, I spent too much time trying to solve this problem, best wishes

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  4. Anonymous
    2015-01-25T19:11:53+00:00

    So has anyone managed to get this to install? I even brought my ASUS U43F to a certified Microsoft Technician and even he is stumped.

    What sucks is that I have tried everything to get this too work. I have tried to install Windows 8.1 directly onto a clean HDD, update from my current Windows 8, and even tried to upgrade from Windows 7.

    Just no luck. Everytime I try to boot up the Windows 8.1 install USB/DVD I get a blue screen right away saying DRIVER_VIOLATION. Apparently the laptop I have is the ASUS U43F which is a Best Buy Exclusive laptop. I can only assume that this laptop CPU is not compatible with Windows 8. 

    What's funny is that this laptop isn't even old at all. I have another laptop ASUS A8H that can run Windows 10/Windows 8.1 easily. I had no problems installing it on that computer.

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  5. Anonymous
    2014-12-01T16:46:36+00:00

    Here's another annoying problem...in addition to not being able to upgrade to Windows 8.1, I now have about 7-8 Windows Updates that won't install.  I have two laptops.  One is an Acer running W8.1 and the other is the ASUS U43F running W8.  Within the past week or so, there have been 7-8 Windows Updates that won't install on the ASUS U43F and the Windows Updates install fine on my Acer laptop.

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