Windows 8 Error Code: 0xc0000185.

Anonymous

When I startup my Windows 8 Asus laptop it shows the Asus logo but underneath the logo it says "Preparing automatic repair" Then it goes to a blue screen that says "Your PC needs to be repaired A required device isn't connected or can't be accessed . Error code: 0xc0000185 you'll need to use the recovery tools on your installation media" ect. also when I Press F8 for startup settings it brings me something like this "File: \Windows\system32\winload.efi" Error Code: 0xc000000f" ... Please help! Also, my laptop was shutting itself off even when it's fully charged... I would very appreciated if someone would help me. Thank you for your time.

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Anonymous

Hello Pete,

Thank you for keeping us updated on the status of the issue and apology for the delayed response.

I understand the inconvenience that you have to go through due to this issue.

I would suggest you to create a Windows 8 bootable USB drive and the try the above steps provided by me.

**Note:**When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.

Please reply with the results, in order to help you fix the issue.

Thank you

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Answer accepted by question author

Anonymous

Hello Ana,

Thank you for keeping us updated on the status of the issue.

Was Windows 8 preinstalled on your laptop?

If yes, then I would suggest you to contact Asus support team and with the help of that serial number they might be able to assist you for the product key.

Hope this information helps.

Please feel free to reply, in case you face any other issues with Windows in future.

Thank you

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Answer accepted by question author

Anonymous

Hello,

Make sure that the BIOS settings of your computer would allow you to boot from an external device by following the steps below:

Press the Power button to turn on your computer, then immediately tap on F2 key repeatedly until you see the BIOS screen.
Go to Boot tab and make sure that Launch CSM is Enabled.
Go to Security tab and then set Secure Boot Control to Disabled.
Save and Exit out of BIOS to apply the changes.

After doing the above-mentioned steps, kindly attempt to boot to your USB Windows installer by doing the following:

Press the Power button to turn on your computer, then immediately tap on Esc key repeatedly until you see the prompt showing "Please select boot device".
Select your bootable USB media and then hit Enter.

You may also refer to all the information below about bootable USB operating system:

After creating the bootable USB operating system installer, you need to boot to that drive. Simply connecting it to the machine and turning it on will not do anything.
After successfully booting to the USB operating system installer, select the custom/advanced install and delete all partitions. (All data will be lost)
After installing the operating system, download drivers from manufacturer's website.

Let us know how it goes.

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41 additional answers

Anonymous

2017-10-25T14:54:00+00:00

mine the same as above but my is acer desktop, and it only start last night
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Anonymous

2018-01-11T04:27:33+00:00

I have the same problem,on an advent t200, but the added problem is that although the bios knows there is a hard drive, and dvd burner fitted there is nothing showing in the boot section. The laptop will let you get to the automatic repair screen it also at times comes up with FILE:\windows\system32\Hal.dll is missing or corrupt, I have tried running the system restore disc but am unable to get any further, any suggestions would be gratefully received Tia.
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