Connecting to the Internet Causes BSOD/CRASH

Anonymous
2013-11-27T16:50:33+00:00

Okay i have had the BSOD 0x000000F4 so it was something to do with memory so i did all the hardware tests, checked my ram sticks, reseated them. it turns out they work, i removed my GPU to see if that was the problem it was no i switch it into different slots and it still works. Checked my SSD that works fine i use that exclusively for my OS and Drivers. Checked my mechanical drive, works. checked CPU works, and motherboard works and of course my computer turns on so it works. well i have network card adapter, it also works exactly as it should it connects me to the internet. 

Well since i established it was a software issue i tried updating the drivers, they were already updated. but the BSOD got so bad i couldn't get onto my computer so i formatted and reinstalled my Windows 7 home premium operating system. it installed okay i put in my PC build's CD drivers and installed all of them, i then went to connect to my internet and then it crashes/BSOD's.

Now this happens even if i am idling doing nothing it wil take anytime from instantly connecting to crash/BSOD or several minutes. i have since used the laptop (what i am using to write this) to download the updates from the manufacturers sites and i updated the computers drivers and then it still happened. what else lets me know that it is software is that it is stable until i connect to the internet.

I took the PC into college last Thursday and connected it to the internet and it seemed to work. so i am kind of lost. how can't i connect to the internet and last thursday i connect onto the college network note i have multiple devices connected to the internet on a regular basis at my house so the problem would effect every device if it was the router.

Note, downloading anything from the internet instantly causes the blue screen including Windows update.

This video i found on youtube shows what happens with my computer: http://youtu.be/gGInG7XlyM8

Any help will be appreciated

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

43 answers

Sort by: Oldest
  1. Anonymous
    2013-12-02T00:10:03+00:00

    Well here is my logical take on it so far. Can't be a hardware issue as i said from the start it will be the smallest thing software wise that will be causing it (most likely) for since i have had the problem moving the PC around to different locations somehow with no explanation sorts the problem from 1-4 days. i have done that 3-4 times now and all times same results. I don't know why that happens and i don't know if anyone else out there does, technical mystery. but i reckon someone out there knows how to fix it or has.

    That's my take on it all so far.

    most recent memory Dump: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!922&authkey=!ALyXjbbsE4mxf9U&ithint=file%2c.zip

    System information: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!923&authkey=!AL_uHFPqfKvy440&ithint=file%2c.zip

    Event Viewer: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!924&authkey=!AKEoQ_WOTYEeua8&ithint=file%2c.zip

    Here's all you requested.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-12-02T01:35:16+00:00

    A couple of things from the Event Viewer.

    Many of the BSOD crashes and system freezes were preceded by an application error involving MSI SUITE.exe, version: 1.0.30.0

    Can you update or uninstall this software?

    Also there may to be an issue with the Intel storage driver (iaStorA.sys).

    Can you update that driver by installing the Intel Rapid Storage Technology Driver for 8x series from the following link:

    http://eu.msi.com/product/mb/Z87-G43.html#/?div=Driver&os=Win7

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-12-02T01:44:18+00:00

    i uninstalled MSI suite it had no importance it was a utility that i never really used so i just uninstalled it.

    I have now downloaded and installed the driver for the intel rapid storage technology driver for 8x series.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-12-02T01:54:01+00:00

    OK, hopefully that helps.

    If the error persists can you please provide the resulting minidump file(s).

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-12-02T02:18:37+00:00

    I will keep you posted! thanks for your help and thanks to Patrick as well!

    Was this answer helpful?

    0 comments No comments