Connecting to the Internet Causes BSOD/CRASH

Anonymous

Okay i have had the BSOD 0x000000F4 so it was something to do with memory so i did all the hardware tests, checked my ram sticks, reseated them. it turns out they work, i removed my GPU to see if that was the problem it was no i switch it into different slots and it still works. Checked my SSD that works fine i use that exclusively for my OS and Drivers. Checked my mechanical drive, works. checked CPU works, and motherboard works and of course my computer turns on so it works. well i have network card adapter, it also works exactly as it should it connects me to the internet.

Well since i established it was a software issue i tried updating the drivers, they were already updated. but the BSOD got so bad i couldn't get onto my computer so i formatted and reinstalled my Windows 7 home premium operating system. it installed okay i put in my PC build's CD drivers and installed all of them, i then went to connect to my internet and then it crashes/BSOD's.

Now this happens even if i am idling doing nothing it wil take anytime from instantly connecting to crash/BSOD or several minutes. i have since used the laptop (what i am using to write this) to download the updates from the manufacturers sites and i updated the computers drivers and then it still happened. what else lets me know that it is software is that it is stable until i connect to the internet.

I took the PC into college last Thursday and connected it to the internet and it seemed to work. so i am kind of lost. how can't i connect to the internet and last thursday i connect onto the college network note i have multiple devices connected to the internet on a regular basis at my house so the problem would effect every device if it was the router.

Note, downloading anything from the internet instantly causes the blue screen including Windows update.

This video i found on youtube shows what happens with my computer: http://youtu.be/gGInG7XlyM8

Any help will be appreciated

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43 answers

Anonymous

2013-11-28T00:29:42+00:00

i already did the firmware earlier today but i will re-do it to keep the troubleshooting clean and organised. also look at this screen shot i haven't got a clue what it means. https://skydrive.live.com/redir?resid=334CE6A169DD2E62!910&authkey=!AIgCJVH4d9cyFQs&v=3&ithint=photo%2c.jpg also with regards to seatool i can't run it i installed the stand alone .NET v4 it suggested i downloaded it from the laptop and used a usb to get it onto the desktop and i installed and it still isn't running for some reason.

also for the driver verifier should i attempt to recreated the crash/error/blue screen? also no real point backing it up i backed up my photos already and i have formated both the SSD and my mechanical (mech is storage, SSD is OS).

By the way thank you for Helping me! just so you know i am very grateful! also if it turns out to be a hardware issue i have 3 years warranty on all my products i bought to build my PC is not life time warrenty for some.

i have the latest firmware update for the SSD. (samsung evo can't remember the numbers but i think 804 and its a 120GB).
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Anonymous

2013-11-28T00:33:11+00:00

My pleasure!

When does that error happen, are you trying to run a certain application?

Enable verifier, yes. It will give us more info in regards to whether this is software or hardware.

Regards,

Patrick
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Anonymous

2013-11-28T00:51:09+00:00

error occurs when i load up normal mode and enter my password and then its there.

also on start up i got a BSOD i will disable automatic restart. and that was me selecting everything that is not microsoft. how can i send you the information from the verifier? would it be in the minidump file location?
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Anonymous

2013-11-28T01:11:11+00:00

a line i have never seen on a blue screen stop 0xc4 and GameKB.sys - adress fffff8800sfce1a2 but heres the most important part you've been waiting for, the minidump file!: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!911&authkey=!AKvdZWvk6vbhBm0&ithint=file%2c.zip
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Anonymous

2013-11-28T01:56:54+00:00

All of the verifier enabled DMP's are detecting the driver GameKB.sys in violation. This is a driver in relation to SHARKOON Skiller - http://www.sharkoon.com/?q=en/drivers

Update this driver ASAP if available or uninstall these drivers and allow Windows after restarting to install the generic mouse drivers for your mouse.

Regards,

Patrick
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