Connecting to the Internet Causes BSOD/CRASH

Anonymous
2013-11-27T16:50:33+00:00

Okay i have had the BSOD 0x000000F4 so it was something to do with memory so i did all the hardware tests, checked my ram sticks, reseated them. it turns out they work, i removed my GPU to see if that was the problem it was no i switch it into different slots and it still works. Checked my SSD that works fine i use that exclusively for my OS and Drivers. Checked my mechanical drive, works. checked CPU works, and motherboard works and of course my computer turns on so it works. well i have network card adapter, it also works exactly as it should it connects me to the internet. 

Well since i established it was a software issue i tried updating the drivers, they were already updated. but the BSOD got so bad i couldn't get onto my computer so i formatted and reinstalled my Windows 7 home premium operating system. it installed okay i put in my PC build's CD drivers and installed all of them, i then went to connect to my internet and then it crashes/BSOD's.

Now this happens even if i am idling doing nothing it wil take anytime from instantly connecting to crash/BSOD or several minutes. i have since used the laptop (what i am using to write this) to download the updates from the manufacturers sites and i updated the computers drivers and then it still happened. what else lets me know that it is software is that it is stable until i connect to the internet.

I took the PC into college last Thursday and connected it to the internet and it seemed to work. so i am kind of lost. how can't i connect to the internet and last thursday i connect onto the college network note i have multiple devices connected to the internet on a regular basis at my house so the problem would effect every device if it was the router.

Note, downloading anything from the internet instantly causes the blue screen including Windows update.

This video i found on youtube shows what happens with my computer: http://youtu.be/gGInG7XlyM8

Any help will be appreciated

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2013-11-30T00:42:33+00:00

    okay well atleast we are making progress software or hardware they can be fixed, software will be updating/removing bad drivers etc and hardware replacing (normally).

    I will double check to make sure it is not the wireless connection.

    Just as past reference we tried seatools last time but it didn't work. it instructed me to instal .NET v4 and i did. However it still pop'd up saying i need to install .NET v4. I will retry though. oh i have done memtest in the past, however only 4 passes and no errors. I will run that though for 8 passes tomorrow for i am busy for i am busy for most of the day tomorrow.

    Yet again thanks for your time and patients!

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  2. Anonymous
    2013-11-30T00:29:34+00:00

    The attached DMP file is of the CRITICAL_OBJECT_TERMINATION (f4) bug check.

    *This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.*It's a verifier enabled dump however it's failing to detect a device driver in violation, therefore this is likely a hardware issue at this point.

    1. Are all of your network drivers up to date via the manufacturers website?
    2. Are you connecting from a wireless adapter or directly from an ethernet cable?

    If the answer is yes to 1 and you've already tried connecting directly via ethernet to rule out the adapter....

    Let's go ahead and start with a Memtest for NO LESS than ~8 passes (several hours). If it goes at least 8 passes without any errors whatsoever, move onto chkdsk and Seatools:

    Memtest86+:

    Download Memtest86+ here:

    http://www.memtest.org/

    Which should I download?

    You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

    How Memtest works:

    Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

    The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

    Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

    Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

    This information, if available to the program, can be displayed via a menu option.

    Any other questions, they can most likely be answered by reading this great guide here:

    http://forum.canardpc.com/threads/28864-FAQ-please-read-before-posting


    Chkdsk:

    Chkdsk:There are various ways to run Chkdsk~

    Method 1:

    Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD)

    Elevated CMD should now be opened, type the following:

    chkdsk x: /r

    x implies your drive letter, so if your hard drive in question is letter c, it would be:

    chkdsk c: /r

    Restart system and let chkdsk run.

    Method 2:

        Open the "Computer" window

        Right-click on the drive in question

        Select the "Tools" tab

        In the Error-checking area, click <Check Now>.

    If you'd like to get a log file that contains the chkdsk results, do the following:

    Press Windows Key + R and type powershell.exe in the run box

    Paste the following command and press enter afterwards:

    get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    This will output a .txt file on your Desktop containing the results of the chkdsk.

    If chkdsk turns out okay, run Seatools -

    http://www.seagate.com/support/downloads/seatools/

    You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS).

    Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced.

    Regards,

    Patrick

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  3. Anonymous
    2013-11-29T23:49:51+00:00

    i dont know but for some reason when i checked the computer properties it said i needed 400mb (this is in the same section/area where you can disable automatic restart so i did what it said so i just click the automatic setting of allocating virtual memory i think it was not so sure but since then i forced it to crash and i got this minidump file upon bluescreen when connecting to the internet, here is the file: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!920&authkey=!ADUTHuveu_2z86U&ithint=file%2c.zip

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  4. Anonymous
    2013-11-29T23:31:24+00:00

    If there are no dump files being generated during a crash, especially with verifier enabled, we likely have an underlying hardware problem.

    I am not understanding correctly either, so can you please elaborate on whether or not you've crashed since enabling verifier and attempted to connect to the internet? If so, was a MEMORY.DMP generated in C:\Windows or a .DMP generated in C:\Windows\Minidump?

    Regards,

    Patrick

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  5. Anonymous
    2013-11-29T23:30:41+00:00

    okay i went into computer properties and played around with a few settings and it just blue screen'd and dump'd sucessfully looking for the dump file now. It produced a dump file: https://skydrive.live.com/redir?resid=334CE6A169DD2E62!920&authkey=!ADUTHuveu_2z86U&ithint=file%2c.zip

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