Error: 0x800F0922 when installing KB 2919355

Anonymous
2014-05-14T19:23:49+00:00

This error may appear for multiple reasons. Some common causes are VPN clients and an unexpected System Reserved Partition size.

Try removing any VPN Clients and attempt the update again.

You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

If you have tried both solutions and you still experience Error 0x800F0922 please contact Microsoft Support so that we can further investigate your issue.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-05-16T18:49:51+00:00

    I too have been getting the error code 800F0922 when trying to install update KB2919355 on my ASUS computer with Windows 8.1. I have tried both using the update server and manually downloading the update and installing it. My most recent attempt was today, May 16 2014 (2:30 pm EDT). I get the same error code each time. 

    I do not have a third party VPN client installed, though I noticed that apparently Windows 8.1 can establish a VPN connection through the Network and Internet section of the control panel.

    I checked the various partitions from free space - there are 4 partitions:

    • EFI System Partition - 100MB - 100% free
    • Recovery Partition - 900MB - 100% free
    • Recovery Partition - 29.01GB - 100% free
    • C: - 444.65 GB - 77% free

    The installation process under Windows completes with no errors. The machine then restarts and displays screen stating "Working on updates XX% complete Don't turn off your computer". It gets up to about 30-35% and then restarts again. The next screen that comes up is "Getting WIndows ready Don't turn off your computer" which shortly changes to the previous "Working on updates..." screen and starts at about 35%. It then proceeds to 99% complete. Then up comes the infamous screen "We couldn't complete the updates Undoing changes Don't turn off your computer"

    I've been trying to get this update installed off and on for the past month with no success. Can you provide some help!

    John

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  2. Anonymous
    2014-05-16T19:07:41+00:00

    Removing and reinstalling my VPN client or adjusting the partition size may work fine on a single workstation, but it will definitely not work across the board in a large environment.

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  3. Anonymous
    2014-05-16T19:11:12+00:00

    You should not. It should be a free call.

    Shoulda woulda coulda.

    ¯\_(⊙︿⊙)_/¯ Microsoft.

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  4. Anonymous
    2014-05-16T20:55:12+00:00

    I was not overly concerned about the issue with KB2919355, figuring I would sort it out eventually, until KB2961908 also failed.  I’m cross posting this under both the 80073712 & 8000f0922 threads as I’ve seen both errors.

    I was able to do a full image restore dating back to Dec 22, 2013 after a clean boot.  After the full image restore I reran DISM … /restorehealth and came up with the same …providers.dll’s failing to load as before the rollback.  They are PEprovider, WOW64provider, Embeddedprovider.   

    My thinking is to correct these 3 issues and slowly walk the system back to the point of attempting KB2919355.   Below are the excerpts from the log surrounding the failures.  Let me know if you want the full log and/or the Cbs persist --- .cab files

    I was not overly concerned about the issue with KB2919355, figuring I would sort it out eventually, until KB2961908 also failed.  I’m cross posting this under both the 80073712 & 8000f0922 threads as I’ve seen both errors.

    I was able to do a full image restore dating back to Dec 22, 2013 after a clean boot.  After the full image restore I reran DISM … /restorehealth and came up with the same …providers.dll’s failing to load as before the rollback.  They are PEprovider, WOW64provider, Embeddedprovider.   

    My thinking is to correct these 3 issues and slowly walk the system back to the point of attempting KB2919355.   Below are the excerpts from the log surrounding the failures.  Let me know if you want the full log and/or the Cbs persist --- .cab files

    JUST HAD THE OPPORTUNITY TO RUN DISM ON A SIMILAR PC - SAME ERRORS SHOW UP - HOWEVER KB2919355 IS SUCESSFULLY INSTALLED.   -  LOOKS LIKE THIS EXERCISE WAS A WASTE OF TIME.

    2014-05-11 15:41:32, Info                 <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:32, Info                 <br>DISM   DISM Provider Store: PID=5896 TID=5320   Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\PEProvider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:32, Warning              <br>DISM   DISM Provider Store: PID=5896 TID=5320 Failed   to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\PEProvider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2014-05-11 15:41:33, Info                 <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Info          <br>       DISM     DISM Provider Store: PID=5896 TID=5320 Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\Wow64provider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Warning       <br>       DISM     DISM Provider Store: PID=5896 TID=5320 Failed to get the IDismObject   Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
    2014-05-11 15:41:33, Warning              <br>DISM   DISM Provider Store: PID=5896 TID=5320   Failed to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\Wow64provider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
    2014-05-11 15:41:33, Info                 <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Info                 <br>DISM   DISM Provider Store: PID=5896 TID=5320   Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\EmbeddedProvider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Warning              <br>DISM   DISM Provider Store: PID=5896 TID=5320   Failed to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\EmbeddedProvider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2014-05-11 15:41:32, Info                  <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:32, Info                  <br>DISM   DISM Provider Store: PID=5896 TID=5320   Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\PEProvider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:32, Warning               <br>DISM   DISM Provider Store: PID=5896 TID=5320 Failed   to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\PEProvider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
    2014-05-11 15:41:33, Info                  <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Info                  DISM    <br>DISM Provider Store: PID=5896 TID=5320 Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\Wow64provider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Warning               DISM    <br>DISM Provider Store: PID=5896 TID=5320 Failed to get the IDismObject   Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
    2014-05-11 15:41:33, Warning               <br>DISM   DISM Provider Store: PID=5896 TID=5320   Failed to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\Wow64provider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
    2014-05-11 15:41:33, Info                  <br>DISM   DISM Provider Store: PID=5896 TID=5320   Provider has not previously been encountered.   <br>Attempting to initialize the provider. -   CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Info                  <br>DISM   DISM Provider Store: PID=5896 TID=5320   Loading Provider from location   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\EmbeddedProvider.dll   - CDISMProviderStore::Internal_GetProvider
    2014-05-11 15:41:33, Warning               <br>DISM   DISM Provider Store: PID=5896 TID=5320   Failed to Load the provider:   C:\Users\ABCDE_~1\AppData\Local\Temp\2DF12B6C-680B-49A3-AE7A-035CE8AD29A7\EmbeddedProvider.dll.   - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

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