Error: 0x800F0922 when installing KB 2919355

Hi Sharath,

Don’t you think it odd that 2 such similar threads should open within 2+ weeks of each other, see mineKB2919355 Update FAILURE and error 0x800f0922**, this just shows the problems facing Users researching answers to their problems and the inadequacy of the search engine used.**   I know Ms were offering free help from another thread with KB2919355 problems (on page 2 or 3 of over a 100 and some, if I remember correctly, and which I requested some days before this thread.

Why did Ms choose to issue 2 massive updates, nearly equal to the original OS in total, any reasonable person may ask? Why no Service Packs?  Some of us use Windows to the full, not just as an expensive base for a web browser, and we appear to be the ones suffering with all the problems.  I started with Win 95 and only missed Win 7. I thought with all the beta trial and the massive revision that this OS would not suffer from the usual “Wait until the first Service Pack is out” but how wrong I was.

I must admit that I was a happy user of Win XP, hated Vista, and I had less trouble with 12 years of Win XP than with less than 12 months of Win 8 + 8.1 + KB2919355.  I had both betas of Win 8 and bought the Win 8 Pro offer then changed to a 64bit machine with plain Win 8.  I was willing to give this new OS a fair go, BLOODY IDIOT!  I now face similar problems to those after the Win 8.1 update.  I upgraded because all of a sudden I started facing problems with my Win XP related software and was told this was because there had been changes to a lot of the software and services over the years and backward compatibility problems, Office XP being a typical example and some of the services related.  I will never touch a new Windows for at least a year when the next one comes out, if then.  It will be pointed out that only a minor percentage of upgrades have problems, so what if it is the real users that suffer, the plebs are easy to please and we make the money!  Business are not daft and an awful lot still use Win XP. "Touch" and "barge poles" I think I have heard.

One of the reasons I recommend removing antivirus, classic 8 and start8 prior to installing KB2919355 just to be safe.  I should add review your Cisco VPN clients too.

Regarding nothing that can be done.  I disagree.  Call 1-800-Microsoft and complain.    Or email me to open a case so you can be counted.  susan-at-msmvps.com (change the -at- to @)

There's always something one can do to ensure one is heard.

I removed both my Shrewsoft VPN Client and my Cisco VPN client, then tried the update, and it worked. Not sure which one was (or if both were) the problem.

I have tried every thing suggested on this site except for the option that needs ISO. One interesting observation is the originator has provided the most useless information on this thread and has 0 contribution to this thread after his initial post. So if this is how Microsoft will treat it customers is not will lead Microsoft anywhere. dooms day is near. These are the word from a person who has been a Microsoft fan for last 30 years. I can't believe why can't Microsoft takes ownership and responsibility to make sure that a update is installed without going thru all these hoops. This will make most ordinary people (with low technical background). These windows 8 and its update fiascos have made me look like a dumb so far, I have been working supporting windows since ver 1. I still have a computer that has windows first version working. I own first Media Center All in one. First thing that bothers me is no details on what went wrong during the install is explained and a normal person will never know. Call Microsoft ( every person who has called has shown takes away at least 4 hours of time) who has time in todays world to deal with just getting an update install on the system. This should be non brainer. Either no one is letting Mr Nadela know about the end user frustration or he is keeping his eyes shut. If this continues then Microsoft will loose support of the people like me. All my smart phones have been windows phone. Since day one all of them had one common issue they heat up and run out of battery. Same with computers they just work something in background and heat up. I know lot of this is off topic but is related in the sense that Microsoft must make sure their products get updated without user has to worry and if there is an issue it should be clearly in plain English described like uninstall the following programs from your system before it can be upgraded if you have compatibility issues. This should be clearly documented why the install failed and what steps exactly will fix it. for example what is 0x800F0922. I know this error code as this is in event log. How many normal users know what is event log and where in event log to look for error. Next what is reserve partition and what should be the correct size, ho much free space. Nothing has been explained by the Microsoft representative in his post. Unless you provide exact and more precise details its use less information. Read your post again and think how a normal ordinary user will get their problem resolved. I have made at least 100 attempts to install windows 8.1 update 1 on my HP pavilion dv6 with touch screen. I upgrade from windows 7 to windows 8 and my product key is windows 8. It installs and reboots after 100% install message says can't update and reverting the update and without giving any details what went wrong what I should do to fix the issue . If only solution is ISO file then Microsoft is responsible for making sure to make it available to general public to fix this install. I expect a response to this message from the Microsoft person who started this thread. If the purpose was to split the community up and just a distraction from a long thread then its very unfortunate.

Can you please answer this question in a way that non-techies can understand. I just want a laptop to do some work. I do not have time to learn how to support it. I just want it to work.

Windows is forcing me to update. It fails. It hangs. It reverses. All of the above. Over and over again. I am told I have to update to keep security up to date - but then it all goes pear-shaped.

Please just send me a link to let me carry on using this laptop.

I do not understand "system reserved" or VPN clients. 

What is a "VPN Client". I don't even think I have one!

Actually - I don't want to know. Why should I understand it?  My sony playstation and iphone just work.  Why can't MS machines do the same.